What are the responsibilities and job description for the Category Operations Manager position at Instawork?
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
We're hiring a smart, nimble Category Operations Manager to incubate emerging categories for Instawork, help them graduate from infancy to a mature state, and iterate on a playbook to allow Instawork to accelerate growth in emerging categories quickly.
In this role, you will be based in and / or regularly travel to markets relevant to the key accounts in the category, performing critical on-the-ground activities, and leading a high-performing, cross-functional team. We want you obsessed about the health of the category! Frequent travel is necessary, which could include short-term relocation.
This is a highly customer-facing role (both Partners and Pros), as you will be the face of Instawork. You must be willing to do things that don't scale and also effectively collaborate with cross-functional stakeholders across the organization to drive key account success in the categories you lead.
What You’ll Do
- Drive key account success by overseeing pro supply reliability, ensuring high-quality work products, and managing scalable in-market operations and field relationships with local managers.
- Work cross-functionally with Account Managers supporting the key accounts in the category and ensure Instawork maximizes share of wallet with these key accounts by performing activities such as regular onsite visits.
- Collaborate with Marketing and Product to create programs, in areas like referrals, to ensure the key accounts in your category have high levels of qualified Pros.
- This role will involve frequent travel and require some weekend availability.
Who You Are
For CA-based applicants :
A variety of medical, dental, and vision plans with coverage beginning on the date of hire.
A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
Instawork Values
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit : https : / / info.instawork.com / about
J-18808-Ljbffr
Salary : $80,000 - $100,000
