What are the responsibilities and job description for the Deputy General Manager position at Instem?
Deputy General Manager – Instem Clinical The Deputy General Manager plays a pivotal role in supporting the General Manager in overseeing the daily operations of Instem Clinical. This position is integral to strategic planning, operational management, and ensuring that all departments achieve their performance targets. The Deputy General Manager not only monitors and evaluates the progress of initiatives but also drives executive and functional sponsors to meet deadlines, milestones, and resolve any roadblocks.
Status: Permanent, Full Time
Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina.
Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation Plus Public Holidays Buy and Sell Scheme.
Who’s Instem? Well, we’re a global provider of industry leading software solutions and services, which enables our clients to ‘bring life enhancing products to market faster’. We boast over 700 pharmaceutical clients (including all the top 20!), ranging from small to enterprise-sized organisations.Tasks associated with the Role:
Over 50% of the global drug discovery process runs through our software at some point. Therefore, each Instem employee has a significant impact in helping to save/prolong people's lives all over the world. We want you to join our mission!
What to expect?
• Assist the General Manager in the development and implementation of organizational strategies, projects, and practices.
• Oversee daily operations and ensure efficiency and effectiveness across all departments.
• Drive the execution of initiatives by coordinating with executive and functional sponsors, ensuring deadlines and milestones are achieved, and resolving any roadblocks.
• Lead and manage business analytics and metrics for the company, including non-financial metrics, maintenance of key executive and business dashboards, and tracking progress related to key projects.
• Handle escalated issues and provide solutions to complex problems.
• Ensure compliance with legal and regulatory requirements.
• Develop KPIs and other Department performance dashboards, and maintain and update dashboards.
• Partner closely with Financial Business partner on reporting (e.g., monthly report documents) and any other special analysis.
• Lead special projects assigned by the General Manager.
• Foster a culture of continuous improvement and innovation at the company.
• Act as the General Manager in their absence.
• Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently.
Behavioural Competencies:
• Strong strategic thinking and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to solve complex problems.
• Proficiency in managing reporting/dashboard tools.
• Ability to build and maintain relationships with key stakeholders.
• Highly organized with strong attention to detail and commitment to high quality work.
•Relentless focus on execution. Bias towards action.
•Sense of urgency to set the bar high and push for excellence.
•Ability to identify complex problems, create clarity from ambiguity, propose solutions, and facilitate implementation and adoption of solutions.
Skills You’ll Need:
• Bachelor's degree in Business Administration, Management, or a related field (Master's preferred).
• Proven experience as an Assistant or Deputy General Manager.
• Strategic planning and execution.
• Financial acumen.
• Problem-solving and decision-making.
• Excellent communication and negotiation.
• Time management and multitasking.
• Proven track-record for supporting and helping to supervise highly-strategic business projects.
• Demonstrated success at designing, implementing, and maintaining analytical reports and dashboards.
• Experience reporting and communicating at the Executive level.
• Experience in the life science or health tech industries is highly desirable.
• Experience with Salesforce.com is a plus
• Experience with AWS finops a plus
• High proficiency in excel and powerpoint.
• Knowledge of our Quality Management System and its application to tasks associated with this role.
We hire exceptional, enthusiastic people, and everyone is empowered to think solo, take the initiative and be innovative. We invite you to explore a world of opportunities with us, and to have influence in helping us achieve our goals, by being you!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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