What are the responsibilities and job description for the Director of Therapy position at InStride Health?

InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today : difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.

Team InStride Health : Our Core Values

Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated.
Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
Embrace Community : We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

About the Role

As the Director of Therapy, you will set the strategic vision and drive operational excellence of our therapy services, overseeing a growing team of therapists and therapist supervisors. Collaborating closely across clinical leadership, you will shape clinical policies, guide strategic initiatives, and ensure the highest standards of pediatric mental health services. Your leadership will help maintain a culture of consistent clinical quality, strong team performance, collaboration, and accountability, ensuring that our mission to provide safe, effective, and evidence-based care is realized. This role requires a proactive leadership style with a proven track record of building high-performing teams, driving innovations, and delivering strong patient outcomes.

Responsibilities :

As Director of Therapy you will :

Lead with vision & inspire excellence :

Collaborate with senior leadership to define and execute the strategic direction of high-quality, team-based clinical care.

Recruit, hire, mentor, and reinforce role expectations across a team of high-performing therapist supervisors and therapists, fostering a culture of collaboration, continuous learning, and accountability.

Delegate and coordinate responsibilities among Therapist Supervisors to ensure effective leadership and operations within the Therapy team.

Develop and implement policies, protocols, and quality assurance processes to ensure the consistent delivery of safe, effective, and innovative care.

Champion the organization’s mission and values, cultivating an environment where clinical and operational excellence thrive.

Ensure exceptional patient care :

Ensure that clinical care is aligned with ethical guidelines and regulatory requirements.

Offer expert case consultation to therapists and supervisors, ensuring adherence to clinical standards and evidence-based practices.

Evolve and enhance the therapist oversight approach to ensure consistency in the quality of care and patient experience.

Foster operational excellence :

Oversee the therapy budget and staffing model, aligning resources with organizational goals.

Own and monitor therapist performance metrics to deliver on the Therapy team goals.

Lead clinical team meetings to promote collaboration, education, and continuous improvement.

Drive strategic growth & innovation :

Track and address provider experience metrics across engagement, satisfaction, coordination, and burnout.

Partner with technology and product teams to identify and prioritize needs for efficiency.

Partner with leadership to identify opportunities for service expansion and implement scalable care models.

What You Need to Succeed in the Role

Experience managing large behavioral health teams providing evidence-based care.

Proven success in strategic leadership and team development.

Preferred degree in counseling, social work, psychology, or related area.

Experience in delivering evidence-based treatments (e.g., CBT, ACT, DBT).

Strong ability to build and manage high-performing teams.

Demonstrated success in identifying and solving complex problems.

Ability to set, prioritize, and manage multiple goals and teams.

Strong analytical and problem-solving skills.

Excellent written, oral, and interpersonal communication skills.

Cultural competence with regard to diversity and inclusion.

Ability to handle sensitive information in a manner that inspires confidence and trust.

Why Join Our Team

Generous benefits package.

Opportunity to join a mission-driven company.

Ability to help hundreds of children and families access care.

Opportunity to work with talented and experienced team members.

Fully virtual : work from home with periodic in-person retreats.

Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)

We want to make our clinical services available for everyone. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team.

Providing high quality patient care to families.

Building a mission-driven business that lasts.

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV.

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