Director of Therapy

About Us

InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care.

Team InStride Health: Our Core Values

• Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.
• Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.
• Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.
• Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.
  
  

About the Role

As the Director of Therapy, you will set the strategic vision and drive operational excellence of our therapy services, overseeing a growing team of therapists and therapist supervisors. Collaborating closely across clinical leadership, you will shape clinical policies, guide strategic initiatives, and ensure the highest standards of pediatric mental health services. Your leadership will help maintain a culture of consistent clinical quality, strong team performance, collaboration, and accountability, ensuring that our mission to provide safe, effective, and evidence-based care is realized. This role requires a proactive leadership style with a proven track record of building high-performing teams, driving innovations, and delivering strong patient outcomes.

Responsibilities:

As Director of Therapy you will:

Lead with vision & inspire excellence:

• Collaborate with senior leadership, including the SVP of Clinical Operations, Chief Clinical Officer, Chief Medical Officer, Medical Director, and Senior Director of Coaching to define and execute the strategic direction of high-quality, team-based clinical care.
• Recruit, hire, mentor, and reinforce role expectations across a team of high-performing therapist supervisors and therapists, fostering a culture of collaboration, continuous learning, and accountability. Conduct performance reviews, and address any performance issues as necessary.
• Delegate and coordinate responsibilities among Therapist Supervisors to ensure effective leadership and operations within the Therapy team.
• Develop and implement policies, protocols, and quality assurance processes to ensure the consistent delivery of safe, effective, and innovative care. Participate in quality improvement initiatives.
• Champion the organization's mission and values, cultivating an environment where clinical and operational excellence thrive.
  
  

Ensure exceptional patient care:

• Ensure that clinical care is aligned with ethical guidelines and regulatory requirements and best practices with regard to risk management, implementing policies and procedures that promote patient safety and compliance
• Offer expert case consultation to therapists and supervisors, ensuring adherence to clinical standards, evidence-based practices, and compliance with regulatory requirements.
• Evolve and enhance the therapist oversight approach to ensure consistency in the quality of care and patient and caregiver experience as the organization scales, leveraging data-driven insights, best practices, and feedback loops to support clinical excellence and provider development.
  
  

Foster operational excellence:

• In consultation with the SVP of Clinical Operations, oversee the therapy budget and staffing model, aligning resources with organizational goals and ensuring financial sustainability.
• Own and monitor therapist performance metrics to deliver on the Therapy team goals, collaborating with the data & analytics team to track provider and supervisor outcomes, using data to inform decisions. Provide coaching and support to ensure the highest standards of care and professional growth.
• Lead clinical team meetings to promote collaboration, education, and continuous improvement.
  
  

Drive strategic growth & innovation:

• Track and address provider experience metrics across engagement, satisfaction, coordination, admin time efficiency, and burnout to ensure retention and inform strategic planning.
• Partner with technology and product teams to identify and prioritize needs for efficiency and automation to drive provider engagement and patient/family experience.
• Partner with leadership to identify opportunities for service expansion and implement scalable care models that meet the needs of diverse populations.
• Acquire and maintain state licenses (with administrative and financial support) to enable the organization to expand its reach.
• Actively participate in cross-functional initiatives, including care delivery innovation and product development, to enhance patient outcomes and operational efficiency.
  
  

What You Need to Succeed in the Role

• Experience managing and overseeing large behavioral health teams providing evidence-based care in a fast-paced, high-growth environment. Commitment to compassionate, thoughtful, strengths-based treatment.
• Proven success in strategic leadership and team development, including a track record of managing team performance through data-driven competency assessments.
• Preferred degree in counseling, social work, psychology, mental health, or area related to behavioral health care with a demonstrated strong understanding of mental health principles and practices.
• The ideal candidate has experience and training in delivering evidence-based treatments (e.g., CBT, ACT, DBT) with a strong background in treating children and adolescents with anxiety and related disorders
• Strong ability to build and manage high-performing teams, championing a positive and collaborative culture.
• Demonstrated success in identifying and solving complex problems, particularly in clinical or operational environments.
• Ability to set, prioritize, and manage multiple goals and teams simultaneously through a dynamic and ever-changing environment.
• Strong analytical and problem-solving skills, with the ability to translate data insights into strategic actions.
• Excellent written, oral, and interpersonal communication skills
• Cultural competence with regard to diversity and inclusion
• Ability to handle sensitive and confidential information in a manner that inspires confidence and trust
  

Why Join Our Team

• Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more)
• Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
• Ability to help hundreds of children and families access desperately-needed evidence-based care
• Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem
• Fully virtual: work from the comfort of your home with periodic in-person retreats
  
  

Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB)

We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health:

• Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted.
• Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency.
  
  

We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.

Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.