Stop feeling the Sunday night scaries and start loving Monday again.
Could you love your job if the company you work for had a culture that was more supportive, positive, and nurturing?
Would awesome teammates and inspiring leadership make you want to jump up out of bed and start your work day?
Now that we have your attention, read on.
Are you ready for a career you can BELIEVE in?
- Do you have a strong belief in the 2nd Amendment?
- Do you support the natural-born right to armed self-defense?
- Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.
The USCCA safeguards life, freedom, and finances for responsible American gun owners. Learn more about the USCCA at https : / / www.usconcealedcarry.com /
Elevate your career with us and reap the rewards of your success!
Starting salary $19.27 - $20.00 / hour, based on experienceShift premium available based on days and hours workedEligible for commission23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annuallyWorkplace Flexibility - Headquarters, Remote Work-from-Home, and Hybrid options.Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)Robust Insurance Coverage Options : Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, & Pet InsuranceComplimentary USCCA Elite Membership & Store DiscountsPlease watch your email for next steps after submitting your application. You will be asked to take online assessments in order to complete the application process. We look forward to your application.Essential Duties & Responsibilities :
Field customer, member, and prospect contacts through our digital and voice platforms to troubleshoot and resolve issues that strengthen member relationships.Skip the script and respond to customer inquiries with knowledgeable, respectful, and well thought out answers.Deepen and retain member relationships through engaging conversations.Maintain up-to-date knowledge of our products, services, and promotions.Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs for product and membership solutions.Sell new memberships and USCCA products that meet the needs of the customer through a “find needs, fill needs” mindset.Handle and resolve customer, member, and prospect concerns with empathy and attention to detail.Follow up with as needed to ensure the best possible service experience.Save / retain members who are contemplating non-renewal of their membership.Meet or exceed established targets and key performance indicators for advisor efficiency, sales, retention, and voice of the customer objectives.Collaborate with your team members and help one another learn and grow.Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions.
Salary : $500
