What are the responsibilities and job description for the Administrative - Operations Analyst position at inSync Staffing?
Operations Analyst
Pay Rate : $25.50 / hr
Shift : Monday-Friday 8 : 00AM-5 : 00PM
Location : Mesa, AZ (in office role)
Temp to Hire
Essential Responsibilities :
- Ensure compliance with company policies and regulatory requirements.
- Maintain accurate and detailed records of all account documentation.
- Design and implement technology solutions for tracking and reporting to increase efficiency.
- Coordinate with the Command Center Operations teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment.
- Maintain Command Center documentation and databases with meticulous dedication to ensure our records are accurate and up to date.
- Assist in inventory asset tracking, invoicing parts tracking, and coordinating all additional assets and records related to Command Center Operations.
- Assist Legal department and Leadership in retrieving records such as certification and device logs as related to affidavit or public records requests.
- Participates in planning, daily stand-ups, backlogs sessions.
- Identifies areas of opportunity to improve our service offering.
- Adhere to customer-specific procedures and Service Level Agreements (SLA) as well as team KPI’s.
- Performs other duties and / or special projects as assigned.
Qualifications :
Benefits (employee contribution) :
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $26
