What are the responsibilities and job description for the Customer Service Representative position at INTEGRA Biosciences Corp?
INTEGRA Biosciences Corporation is an industry leader in innovative liquid handling products for the medical diagnostics, pharmaceutical, biotech, and food industries. The Customer Service Representative will join our team to grow our range of pipettes and single-use laboratory products.
Primary Responsibilities :
- Deliver exceptional telephone etiquette and customer service.
- Actively track and monitor orders to ensure timely delivery.
- Manage inventory releases efficiently.
- Collaborate with the sales team to exceed customer service expectations.
- Provide timely and accurate feedback to customers.
- Respond to customer inquiries, including order status updates.
- Develop a thorough understanding of our products.
Qualifications and Requirements :
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise the job description at any time. The employee must be able to perform the primary functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the primary functions of their job, absent undue hardship.
INTEGRA Biosciences US is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
