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General Manager

Integra Staffing and Search
Atlanta, GA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/8/2025

Job Description

General Manager

1. Requirements :

  • The ability to lead and drive change through CI methods and principles.
  • Proven history of developing future leaders and successfully promoting from within.
  • Consistent customer and sales focused approach to daily activities.
  • Is a steward of building community connections.
  • The drive to consistently maintain and / or increase the condition of the facility.
  • A track record of controlling expenses and meeting budgetary requirements.
  • Is considered a company representative or example of following company guidelines and protocols.
  • Thrives to provide the highest quality service and wash experience.
  • Is a positive daily influence on others.
  • Successful completion of all available training including LEAD.

2. Duties - Day to Day operations

  • Manage and resolve all damage claims according to company guidelines.
  • Manage and resolve all customer complaints according to company guidelines.
  • Manage and schedule all labor.
  • Perform recruiting for the site. Screen, filter, and interview utilizing company systems and protocols.
  • Manage and perform all equipment preventive maintenance.
  • Manage inventory of critical spare parts and chemistry at the site.
  • Manage and stock employee uniform inventory.
  • Manage all customer service functions such as membership cancellations and refunds.
  • Lead all critical repairs. Utilize the equipment support team efficiently.
  • Purchase tools, parts, and supplies as needed.
  • Manage any contractors performing work on site.
  • Perform local sales and marketing in partnership with corporate teams.
  • The GM is the first point of contact for all site inquiries, contracted services, and community outreach.

    • 3. Incentives / Compensation for GM

  • Eligible for standard Site Manager quarterly incentive program. Based on Labor control (CPMH), Membership Retention, and Facility audit.
  • 1% of total sales, paid monthly (mid- month). 1% of controlled profit, paid monthly (after month end).

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