What are the responsibilities and job description for the Business Development Manager position at Integra Testing Services, LLC?
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The Business Development Manager will be responsible for maintaining and growing a book of existing clients, developing and executing annual growth plans, ensuring client expectations are exceeded, and building multi-personal relationships across their clients. This role involves collaborating with the operations team and maintaining strong client relationships.
This position requires serving as the primary point of contact for a portfolio of existing clients, understanding client needs, and proactively identifying opportunities to provide additional services or improvements. The Business Development Manager will work closely with the operations team to ensure smooth project execution and alignment with client expectations.
Key Responsibilities:
- Client Relationship Management: Develop and nurture long-term relationships with key stakeholders within client organizations.
- Cross-Functional Collaboration: Work closely with the operations team to ensure smooth project execution and alignment with client expectations.
- Account Growth & Retention: Maintain a strong focus on client satisfaction, working proactively to resolve any issues and ensuring a positive overall experience.
- Reporting & Administration: Monitor and report on key performance metrics related to client accounts and project progress.
