What are the responsibilities and job description for the Housing Specialist position at Integrated Community Solutions?
Housing Specialist
Job Summary:
This full-time (40 hours a week) position is part of a team which provides customer service to community members seeking government subsidized rental assistance in Brown County through the Housing Choice Voucher Program.
Job Duties include:
o Learning and applying local and national program rules, regulations, policies and updates.
o Collecting, interpreting, and calculating necessary data for income, assets, deductions, household composition and housing expenses, and determining eligibility.
o Delivering excellent customer service to meet client and area landlord’s needs and educate them about the program.
o Assisting clients by making appropriate referrals to other ICS internal programs, such as Family Self-Sufficiency or Homeownership, or to other external services that might help meet their needs.
o Calculating housing payments and processing any over/under-payments.
o Requesting annual background checks and verifications.
o Representing ICS in case appeals, fair hearings, and community meetings.
o Liaison with the ICS Inspection Department.
o Participating in team meetings.
o Engagement in company sponsored events (i.e. Ladder of Hope).
Qualifications:
o Prefer two years at a university, community or technical college, with coursework in business, diversity, or social services.
o Prefer experience with low-income or otherwise disadvantaged groups of people.
o Knowledge of Housing and Urban Development (HUD) rules, regulations and programs a plus.
o Bilingual helpful.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person