Parts Account Manager

Overview

The Company

Integrated Cooling Solutions (ICS) is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At ICS, strong relationships, creative solutions, and an upbeat company culture are what make us successful. We strive to find passionate and innovative people who are eager to share our goals.

The Opportunity

We are a growing manufacturer’s rep firm based in Florida that represents commercial HVAC products. We are currently seeking a Parts Account Manager responsible for building & maintaining customer relationships, driving revenue growth, and growing market share. Must have attention to detail, be customer service oriented and work well with others. This position needs a self-motivated team player who can be an active part of our team and seeks remedies to ensure customer satisfaction and retention.

Responsibilities

• Identify parts sales opportunities with new and existing customers
• Build partnering relationships with customers and individuals responsible for making purchasing decisions
• Develop multiple relationships with key players in customer operations
• Actively manages sales growth plans for assigned accounts
• Visit and support customer accounts
• Manage multiple, ongoing opportunities focused on selling OEM and aftermarket parts & supplies
• Follow up to ensure customer satisfaction
• Actively make customers aware of product offerings and promotions
• Attending or hosting sales related entertainment and events, occasionally outside normal business hours
• Possess knowledge of all vendor lines and be able to demonstrate and discuss with customers
• Works on a team with and supports the Parts Department
• Regular travel requirements with some overnight travel

Qualifications

• High school diploma or GED equivalent
• Computer skills are essential, parts sales background is preferred
• Heating Ventilation Air Conditioning, Construction or Parts industry experience is a plus.
• Excellent initiative, interpersonal communications skills and a demonstrated ability to influence others.

Other Skills/Abilities

Language SkillsAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Integrated Cooling Solutions is an Equal Opportunity Employer