What are the responsibilities and job description for the Process Improvement Engineer/Specialist L4 Pos. 18 position at Integrated Intel Solutions?
Job Description
Job Description
Process Improvement Engineer / Specialist, Skill Level 4
Overall Assignment Description : Process Improvement
Support Duties include :
U) Provide assistance in the maintenance and support of the NGA PERSEC Programs though process improvement initiatives.
U) Support the execution of the day-to-day NGA PERSEC though process improvement initiatives
U) Shall ensure Process Improvement team members provide timely security support to Personnel Securitys internal and external taskings, projects, and programs
U) Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of process improvement initiatives
U) Prepare, support and administer PERSEC program briefings, as needed
Prepare, write, and present reports / whitepapers, various forms of correspondence, as required
U) Research, prepare and maintain security procedures / guidance for NGA PERSEC in support of process improvement initiatives.
U) Brief SISP leadership and other NGA KCs regarding the program requirements and regulations in support of process improvement initiatives.
U) Appropriately and accurately maintain and update databases and files (e.g., PeopleSoft security system of records, SISP SharePoint Pages, internal SISP file folders, etc.) with data entry in a timely manner / real time related to process improvement initiatives, as needed
U) Respond in a timely manner to all telephone and / or email actions, questions, or status inquires
U) Assist in maintaining distribution lists for customers to contact PERSEC for process improvement initiatives, as needed / required
U) Bring process improvement initiatives issues to the attention of the Government Team Leads
U) Assist the government PERSEC team to help in developing recommendations for improvement
U) Provide service excellence in guidance and resolution to internal and external customers questions and inquiries in a timely manner for support to their programs
U) Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues
U) Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the Government Lead
U) Provide tailored and innovative process improvement solutions for all Personnel Security areas and teams utilizing Process Improvement techniques (e.g., Six Sigma, Lean Management, Agile Management, etc.)
U) Conceptualize, design and develop automation within PERSEC systems to improve process flow between various security teams
U) Work with NGA CIO-T Business Enterprise Services to manage development, patch updates, maintenance, support and codebase for automation initiatives, as needed
Skills and Experience :
Required :
U) Bachelors degree or equivalent experience in a related field to process improvement techniques
U) Extensive experience in application of process improvement techniques, methodologies, and associated tools (11-14 years) in the DOD / IC
U) Extensive experience working process improvement initiatives in process automation with PERSEC systems
U) Strategic process improvement techniques and mapping (e.g., Six Sigma, Lean Management, Agile Management, etc.)
U) Experience designing new processes and reviewing current processes for efficiencies and developing execution plans for recommended improvements
U) Experience working with multiple teams and customers when conducting process improvement analysis methodologies.
U) Clear and concise writing skills
U) Positive, engaging communication skills
U) Excellent organizational skills to ensure process improvement solutions are meeting required timelines and Federal Investigative Standards quality standards
