What are the responsibilities and job description for the Client Care Representative position at Integrated Medical Systems, Inc.?
At IMS, we strive to exceed expectations by delivering flexible rental and purchase options for disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom needs. Our team of industry experts and thought leaders work together to enhance our customer's experience from start to finish.
- Responsibilities include answering multi-line phone systems, directing and escalating issues, mailing invoices, and responding to customer inquiries via phone and email
- Must be available to work on a rotating schedule Monday-Friday with shifts that include 7:30 AM – 4:00 PM, 8:30 AM – 5:00 PM, and 9:30 AM – 6:00 PM in the Central Time Zone
