What are the responsibilities and job description for the Authorization Coordinator position at Integrated Pain Management Medical Group, Inc.?
Job Description
Job Description
The role of the Authorization Coordinator is to execute all aspects of the auth process promptly, efficiently and accurately.
What you will do
- Anticipate our customer needs : Understand the wants and needs of customers, listen for cues and identify how to respond and what level of intervention they need.
- Communicate effectively and interact with the provider group and health plans daily or as indicated regarding UM and referral authorization issues.
- Fax or call in prior authorizations requests.
- Process request that are approved, denied or deferred and bring them to resolution.
- Responsible for deferred authorization maintenance, tracking and follow up.
- Returns phone calls to customers and follows up with requests.
- Maintain all reference material that is provide by the supervisor, manager or director.
- Maintain patient confidentiality so that HIPAA compliance is always observed.
- Demonstrates honesty and integrity in everyday activities.
- Recognizes when an error has been made and immediately reports to appropriate manager.
- Assists other staff and supports the team approach.
Qualifications
Why You'll Love Working Here
Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind : to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.
