Demo

HR Shared Services Representative 3

Integrated Polymer Solutions
San Clemente, CA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/11/2025

IPS is seeking a HR Shared Services Representative 3 who will support the day-to-day operations of the Human Resources Shared Services Department. Performs specialized duties to support the Company and HR Strategy.

About IPS : Integrated Polymer Solutions (IPS) is a leading developer and manufacturer of advanced materials and engineered components, focused exclusively on high-value end markets such as aerospace, defense, medical, semiconductors, robotics, energy, and industrial applications. The group consists of 9 highly respected brands : AkroFire, ABBA Roller, Icon Aerospace Technology, IRP Medical, MAST Technologies, Northern Engineering Sheffield (NES), RMB Products, Rubbercraft, and Swift Textile Metalizing (STM). Our product range includes elastomeric seals, gaskets, tooling, hoses, ablatives, survivability tiles, coatings and tapes, EMI and thermal shielding, electrically conductive metalized fabrics, encapsulated O-rings, as well as polyamide foams and high-temperature thermoplastics for aircraft interiors. We also provide rotational lining for corrosion protection with seamless liners for pipelines and equipment, and additive manufacturing capabilities for advanced flight hardware production.

Job Responsibilities :

  • Manages all aspects of HR Shared Service Inbox and voicemails. Reviewing tickets, assigning to team members, updating status, closing and filing. Creates periodic dashboards of HR Shared Services tickets to share summary of activities, volume of tickets, response times, customer feedback and identify solutions to improve overall service
  • Acts as tier-2 support when needed to resolve employee questions or issues as it relates to HR, payroll, benefits, leaves of absences, policies, and other general HR questions. Delivers positive and effective customer service
  • Serves as primary company liaison with ADP for payroll and timekeeping processing to include but not limited to preparation and submission of payroll batches such as expense reimbursement, termination checks, retros, pay corrections, bonus payments. Running reports and following-up on timecard exceptions and unapproved timecards. Creating payroll variance reports, auditing payroll previews, obtaining finance approval for processing, working with finance to ensure proper funding, post payroll reports, tax filing and other normal payroll related activities
  • Primary owner of the year-end payroll activities and compliance related activities such as coordination of year tax forms such as W2 Forms, W2C Forms, ACA and prepare yearly mandated labor reporting
  • Delivers support for other HR shared service administrative support to include but not limited to benefits, open enrollment, leave management, HRIS data entry and troubleshooting, reporting, new hire orientation
  • Creates process documentation work instructions, supports in developing employee training and various related communication using methods such as how-to guides, videos, presentations, emails notifications and reminders.
  • Actively participates in identifying continuous improvement opportunities and idea generation and execution of solutions. Ability to effectively communicate and deliver training to all levels within the company
  • Provides other general support to the HR function and performs other duties as assigned to support the company and HR strategy

Job Specifications :

Education : Bachelor's degree in related field OR equivalent relatedexperience that will allow successful performance of job expectations

Years' Experience : 5 or more years of relevant experience

Skills :

  • Working knowledge and experience of ADP WFN Comprehensive Services
  • Working knowledge and experience of ADP Essential Time
  • Ability to partner with ADP outsourcing for the processing of payroll for 700 employees
  • Strong knowledge and experience with payroll compliance, best practices, and payroll functional responsibilities
  • Strong knowledge and experience with benefits compliance, best practices and benefits functional responsibilities
  • Strong work ethic and integrity. Capability to handle sensitive company and employee information.
  • Self-starter, agile learner, action oriented, results driven
  • Excellent internal and external customer service skills
  • Meticulous attention to details with the ability to manage multiple administrative tasks in a timely manner
  • Strong business acumen of all functional areas within HR, Benefits, Payroll and Finance practices
  • Ability to compile and analyze data and summarize for presentation to others, including leaders, within the organization
  • Critical thinker who can creatively provide solutions for optimization of processes
  • Successfully work with others on a team, demonstrating true team skills
  • Ability to adapt quickly to change
  • Understand that a job goes beyond a job description and are willing to lend a helping hand
  • Possess excellent communication and written skills and are capable of articulating information in a detailed fashion
  • Ability to navigate HR and Payroll system platforms quickly
  • Good interpersonal, verbal and written communication skills to drive tasks to completion
  • Advanced in Microsoft Office Suite, primarily Excel
  • Benefits :

    At Integrated Polymer Solutions, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.

    IPS is an Equal Opportunity Employer Veterans / Disabled - Affirmative Action Employer.

    This position requires using information subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

    Hybrid Role - Based out of IRP Med in San Clemente, CA

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