What are the responsibilities and job description for the Patient Service Coordinator position at Integrated Practice Management LLC?
Description:
Job Summary:
The Patient Service Coordinator plays a crucial role in ensuring the smooth operation of the practice by providing exceptional service to patients and visitors. This position is responsible for managing patient inquiries, overseeing appointment scheduling and insurance verification, and addressing patient grievances. The ideal candidate will act as a liaison between patients and healthcare providers, ensuring all patients receive high-quality care in a compassionate and timely manner.
- High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration or related field preferred.
- At least 2 years of experience in a customer service or healthcare setting, with experience in a private practice or urgent care preferred.
- Strong communication skills, both verbal and written, with the ability to interact with diverse populations.
- Ability to handle sensitive patient information with discretion and professionalism.
- Problem-solving and conflict resolution skills, with a focus on patient satisfaction.
- Strong organizational skills and attention to detail.
- Basic understanding of insurance verification and billing processes preferred.
- Proficiency in office software and patient management systems (e.g., EHR systems).
