What are the responsibilities and job description for the Anatomic Path Resolution Representative position at Integrated Resources, Inc ( IRI )?
Job Description: The position is primarily responsible for resolving issues in regards to testing and reporting of Histology and Cytology specimens
RESPONSIBILITES
Required Work Experience:
3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution. Other similar work in a medical capacity will be accepted/considered
Strong time management & organization skills are a must
Physical and Mental Requirements:
Functional knowledge of medical terminology
Skills:
High School Diploma or Equivalent(Required)
Additional Job Details:
RESPONSIBILITES
- Communicate with and educate clients in order to expedite patient results
- Resolve problematic Histology and Cytology cases
- Pull and monitor worklists and pending lists
- Locate missing patient samples
- Enter TIQ problems into the LIS
- Provide priority handling of patient samples with limited stability and problems impacting their processing
- Research, investigate and resolve incoming client faxes/phone calls
- Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
- Resolve and process Name Mismatches and provide proper notification to clients along with follow-up documentation for reporting purposes
- Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information
- Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution
- Other duties as assigned
Required Work Experience:
3 years experience in Anatomic Path Support environment with heavy emphasis on medical terminology and assistance with scheduling/problem resolution. Other similar work in a medical capacity will be accepted/considered
Strong time management & organization skills are a must
Physical and Mental Requirements:
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally.
- Ability to stand and work at the bench for long periods of time.
- Frequent walking and/or standing.
- May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity
Functional knowledge of medical terminology
Skills:
- PC skills, including working knowledge of MS Office
- Strong Data Entry skills
- Excellent clerical, organizational, phone and communication skills
- Strong problems solving skills
High School Diploma or Equivalent(Required)
Additional Job Details:
