Business Process Analyst

Quick description of the role or project story (What this role will be doing):

• In this fully proficient role, the incumbent analyses moderately complex business problems to be solved with automated systems.
• Provides technical guidance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Configures system settings and options. Executes unit, integration and acceptance testing and assists in creating specifications for systems to meet business requirements. Designs details of automated systems.
• May act as liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems.
• Maintains knowledge of evolving business requirements and recommends appropriate systems alternatives or enhancements.
• Prepares communications and makes presentations on system alternatives or enhancements.
• Analyses and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements.
• Research best business practices within and outside the organization to establish benchmark data.
• Collects and analyses process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
• Determines how new information technologies can support reengineering business processes.
• May specialize in one or more of the following areas: benchmarking, business process analysis and reengineering, change management and measurement, and/or process-driven systems requirements.

What are the top (at least 3 if possible) “must have” skill sets (technical/functional) which are required?

• SQL
• Power bi
• Excel/ability to create reports from the data stored in our system.

What are the top “nice to have” skill sets?

• Technical Writing

• What soft skill requirements do you have (team fit and personality requirements)?
• Ability to create good working relationship with different personalities.