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Customer Service Representative

Integrated Resources, Inc ( IRI )
Oakwood, OH Full Time
POSTED ON 2/4/2025 CLOSED ON 3/31/2025

What are the responsibilities and job description for the Customer Service Representative position at Integrated Resources, Inc ( IRI )?

Job Description:

Clients Customer Service team looking for assistance documenting daily job processes. Heavily focused on creating process documentation.

  • Creating, revising and ensuring job instruction documents are accurate.
  • Attention to detail and excellent editing and proofreading skills
  • Review and edit documentation for accuracy and completeness.
  • Use research to ensure the correctness and accuracy of documentation.
  • Effective organization and time management help them successfully administer and maintain large portions of documents, prioritize tasks, meet deadlines, and ensure the timely delivery

and submission of various documents.

Qualifications:

  • High School graduate
  • 3-5 years customer service experience
  • 1-3 years of experience in document management or a related field
  • Exceptional written and verbal communications

Comments for Suppliers: Monday to Friday, start and end times are flexible, daytime hours only, must meet 8 hours per day. Must be local to Oakwood Village, OH area, potential for Hybrid schedule.
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