What are the responsibilities and job description for the Enrollment/Billing Senior Representative position at Integrated Resources, Inc ( IRI )?
Duties:
Organizing and keeping track of customer's outstanding balances, contacting customers via email and phone to collect payments on outstanding debt, maintaing a 99% collections ratio, review escalated accounts to determine next step in collection efforts, schedule & host client facing meetings, set up payment arrangements, submit 10 day demand letter to leadership, deliver specific delegated tasks assigned my management, researches and identifies trends and develops and implements methods to improve results, researches problems and negotiates with internal/external customers for resolution, partners to resolve moderately complex issues with sales, credit, and cash teams.
Education:
Associates
Skills:
Time management, communication, attention to detail, empathy, negotiation, problem solving, detail-oriented, & skip tracing
City: Lake Mary
Schedule:
Start Date: 11/11/2024
End Date: 02/11/2025
Schedule Notes: Two shifts worker may have: 8:30am-5:30pm EST or 10am - 7pm EST Training 8:30am-5:30pm EST 100% remote
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Organizing and keeping track of customer's outstanding balances, contacting customers via email and phone to collect payments on outstanding debt, maintaing a 99% collections ratio, review escalated accounts to determine next step in collection efforts, schedule & host client facing meetings, set up payment arrangements, submit 10 day demand letter to leadership, deliver specific delegated tasks assigned my management, researches and identifies trends and develops and implements methods to improve results, researches problems and negotiates with internal/external customers for resolution, partners to resolve moderately complex issues with sales, credit, and cash teams.
Education:
Associates
Skills:
Time management, communication, attention to detail, empathy, negotiation, problem solving, detail-oriented, & skip tracing
City: Lake Mary
Schedule:
Start Date: 11/11/2024
End Date: 02/11/2025
Schedule Notes: Two shifts worker may have: 8:30am-5:30pm EST or 10am - 7pm EST Training 8:30am-5:30pm EST 100% remote
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
