Director, Intake and Specialty Programs

We are seeking a Director, Intake and Specialty Programs!

Ohio Region

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Director, of Intake and Specialty Programs is responsible for ISBH objectives by supervising staff, organizing resources, monitoring work processes, as well as overseeing various compliance and audit requirements related to the organization’s specialized service offerings. The Director will work in close collaboration with regional and county operations to ensure alignment and standardization of services and care.

The salary range for this position is $85,250 to $104,500 annually based on experience.

Essential Functions:

• Provides indirect oversight of operations and programmatic activity through a team of experts in multiple specialty programs including but not limited to Intensive Home-Based Therapy, Help Me Grow, Substance Use Disorder, Peer, START, Psychiatry, Intake and Access, Risk Management, On Call, Behavioral Health Integration. and new specialty services as developed.
• Ensure programmatic and fidelity with all specialty program requirements.
• Provides regular supervision, evaluation, consultation, and training of the intake and access team.
• Ensures establishment of repeatable processes, and procedures and identifies efficiencies to drive success and access for referred individuals.
• Promotes available programs and services in the local communities and works to grow enrollment and utilization.
• Collaborate with Quality and Program Consultants to conduct regular and unplanned provider and site reviews and audits.
• Collaboration with Quality and Program Consultants on audit/assessment planning, preparation, and surveys/audits/assessments of program requirements and fidelity.
• Supports and motivates direct reports to accomplish both their individual professional and organizational goals. Develops or assists in the development of plans to grow internal talent to meet current and future business needs.
• Models and encourages professional behaviors, honesty, integrity, and authenticity, which reinforces culture and instills trust.
• Adapts to evolving needs and manages ambiguity.
• Fostering a cohesive, coordinated, and robust response to person-centered care by consulting with employees on cases and issues in areas not within the employee’s area of expertise.
• Provide opportunities for employees to access training and support in organization-wide specialty services.
• Develops and maintains working relationships with internal leaders as well as partner agencies and community stakeholders in communities served.
• Assure team productivity standards are met
• Up to 50% travel.
• Performs other duties as assigned
  
  

Education Requirements:

• Master's degree in social work, education, counseling, psychology, public health, education, or related fields is required.
• Licensure as LISW/LPCC/PhD/IMFT required.
  
  

Experience Requirements:

• Six plus years of experience delivering or managing specialty programming in a healthcare environment.
• Experience working in the behavioral health field and/or working with multi-system youth and families required.
• Previous supervisory experience required.
• Broad knowledge of community service systems.
• Commitment to a diverse, inclusive, and respectful workplace required.
• Able to effectively communicate through verbal/written expression.
• Excellent organizational skills with the ability to manage deadlines within a fast-paced, high-volume environment.
• Experience working within Electronic Health Record systems.
• Must be able to operate in an Internet-based, automated office environment.
  
  

Desired Competencies:

• Directs Work
• Plans and Aligns
• Ensures Accountability
• Collaborates
• Communicates Effectively
• Builds Networks
• Delegation
• Functional / Technical Skills
• Integrity and Trust
• Problem Solving
• Understanding Others
  
  

Enjoy a great work environment with a competitive salary, generous paid time off, and a strong benefits package!

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues, including:
• Managing stress, anxiety and depression
• Improving relationships at home or work
• Getting guidance on legal and financial concerns
• Coping with occupational stress and burnout support
• Addressing substance use issues
  
  

To learn more about our organization: https://ISBH.org/

OUR VISION

Healthy people. Strong communities.

OUR MISSION

Delivering exceptional care through connection.

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We are inclusive; we celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team.

Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach toward what we know is possible.

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.