What are the responsibilities and job description for the Cafe Manager position at Integrated Supports for Living, Inc?
We are looking for a dynamic and experienced individual to join our team as a Cafe Manager. The ideal candidate will be responsible for overseeing the daily operations of our coffee shop, including managing staff, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness. The Coffee Shop Manager will also be responsible for inventory management, ordering supplies, and collaborating with the management team to develop and implement strategies to increase sales and profitability.
Responsibilities:
- Hire, train, and supervise staff members to ensure excellent customer service and operational efficiency
- Develop and implement store policies and procedures to maintain high standards of cleanliness, quality, and safety
- Manage inventory, order supplies, and ensure proper stock levels to meet customer demand
- Monitor sales and performance metrics and implement strategies to achieve sales targets and profitability goals
- Collaborate with the management team to develop and implement marketing and promotional campaigns to drive customer traffic and increase sales
- Handle customer inquiries, complaints, and feedback in a timely and professional manner
- Conduct regular performance evaluations and provide ongoing coaching and training to staff members
- Ensure compliance with all health and safety regulations and food safety standards
Qualifications:
- 2 years of experience in a managerial role in the food and beverage industry
- Strong leadership and communication skills
- Proven ability to manage and motivate a team to achieve operational and sales goals
- Excellent customer service skills and a passion for delivering exceptional service
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of inventory management and ordering processes
- Familiarity with coffee brewing techniques and industry trends
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Paid Time Off
- Seven Paid Holidays
- 403(b)
- Health, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Supplemental Insurance
- Life Insurance
If you are a passionate and experienced professional with a love for coffee and a talent for leading teams, we would love to hear from you. Join our team as a Coffee Shop Manager and help us create a welcoming and unforgettable experience for our customers.
Integrated Supports for Living Inc is an equal-opportunity employer and encourages individuals from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Accommodations will be provided upon request throughout the recruitment process.
