What are the responsibilities and job description for the Crown Leadership: Client Success and Administrative Coordinator position at IntegrateUp?
Hiring : Client Success and Administrative Coordinator Company : Crown Leadership Reports to : Dr. Misha Davis Harding, CEO Status : Contractor, 5-10 hours per week Location : Remote Position Overview Are you a highly organized professional who thrives in a fast-paced environment? Do you excel at client communication, problem-solving, and administrative coordination? Are you detail-oriented, proactive, and dedicated to delivering exceptional client experiences? Then Crown Leadership wants YOU! Dr. Harding is looking for a Client Success & Administrative Coordinator to join her team of high performers. This role is pivotal in ensuring seamless client experiences, providing administrative support, and acting as a strategic gatekeeper to the CEO. The ideal candidate is organized, proactive, and committed to excellence—someone who anticipates needs before they arise and keeps operations running smoothly. You will play a vital role in client communication, scheduling, onboarding, and administrative coordination, ensuring that Crown Leadership continues to deliver top-tier service to its clients. This position requires high attention to detail, strong communication skills, and the ability to manage multiple responsibilities efficiently. If you’re a problem solver with a client-focused mindset, who thrives in a high-performance team, we encourage you to apply! Responsibilities (tasks associated with the role) Executive & Administrative Support Act as a gatekeeper to the CEO, managing schedules and prioritizing tasks. Coordinate and schedule calls, meetings, and appointments for prospects, clients, coaches, and team members. Oversee follow-ups, ensuring that necessary documentation is provided. Handle daily communication with internal team members and clients as needed. Client Success & Support Manage client onboarding, ensuring a smooth transition into programs. Provide ongoing support for clients, ensuring their needs are met promptly. Proactively identify and resolve client concerns with a solutions-driven approach. Maintain high-touch communication to ensure a top-tier client experience. Operational & Project Management Ensure short turnaround times for assigned tasks and deliverables. Maintain high attention to detail while managing multiple priorities. Assist with event coordination as needed, including logistics, scheduling, and execution. Requirements (expected proficiencies to excel in this role) This position is for a person who is : Administrative, operations, or client success experience (corporate experience preferred). Strong background in scheduling, executive support, and client communication. Highly organized, detail-oriented, and proactive in managing tasks. Exceptional written and verbal communication skills. Ability to work autonomously, take initiative, and problem-solve independently. Strong time management and multitasking abilities. A growth-oriented mindset, coupled with humility and adaptability. Ability to accept feedback and pivot when necessary. Client-focused, high level of professionalism, and results-driven. Additional requirements : Available to communicate and meet during EST working hours Attend weekly team meeting on Mondays at 11 am Eastern Access to a computer and reliable internet connection Reliable and distraction-free work environment Software Utilized by Company Kajabi, Canva, ClickUp, Slack, Zoom, LinkedIn Sales Navigator, Google Suite, Go High Level, Trello, Typeform, Duda Offer Details This is a remote, part-time, contractor position requiring 5-10 hours per week. Pay is $800-$1000 / mos (based on experience). About Dr. Misha Davis Harding Dr. Misha Davis Harding is an accomplished business executive who is passionate about building extraordinary leaders in business. Her expertise includes executive performance coaching, strategy execution, individual and organizational assessments, training and facilitation, and strategic planning. Dr. Harding has over 20 years of combined experience as a business executive and mental health professional. In addition, she is a noted speaker and trainer. Her training is high-impact, high-energy, and results-driven. Dr. Harding has a Bachelor’s Degree in Psychology and attended a Master’s in Counseling Psychology (MFT) program. Her Psychology Doctorate is in Organizational Management and Consulting. Crown Leadership’s mission is to serve leaders. The company empowers leaders to manage, guide, mentor, coach, and develop their highest-impact employees, team members, and clients. Allowing THEM to meet their potential and allowing the leader to achieve greater results as their employer, manager, coach, or mentor. You can learn more about the company HERE The cultural pillars of the company include : We believe in transparency and honesty. We believe in being empathetic and understanding. We believe in a win-win mindset and finding good solutions that work for all parties. We believe in continually learning. We believe in long-term thinking and focus. We are good people who care about each other. We help each other grow and achieve more. Powered by JazzHR
Salary : $800 - $1,000
