What are the responsibilities and job description for the Patient Navigator position at Integrative Medical Center?
About us
We are a professional and agile practice with a goal to advocate for mental health and substance abuse care. We hope to help patients create a comfortable and manageable lifestyle through our services. .
Our work environment includes:
- Work-from-home days
- Casual work attire
- Flexible working hours
- Safe work environment
- Lively atmosphere
Title:
Navigator
Role:
Navigates patients through non-medical and medical issues
Qualifications:
Individual must meet at least one of the following:
- A Registered Nurse (RN);
- A Licensed Practical Nurse (LPN) with two years of lived experience;
- An individual with a baccalaureate (BA) degree and two (2) years of lived experience;
- An individual with an associate’s degree and four (4) years of lived experience; or
- A Certified Medical Assistant with four (4) years of lived experience
Qualities:
- Harm-reduction approach to assisting patients with Substance Use Disorder (SUD)
- Ability to use computer systems, computer literacy, and knowledge of word processing
- Interest/proficiency in working with marginalized populations
- Ability to interact with patients in a culturally relatable manner
- Respect for patient confidentiality and privacy
- Ability to communicate clearly verbally and in writing
Responsibilities:
- Become knowledgeable with the continuum of care, as well as all substance use treatment services, providers, and advocacy agencies within the defined service area
- Assist with identification of patients with a substance use or co-occurring mental health disorders and to receive referrals of eligible patients
- Maintain up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options in order to effectively educate and counsel patients
- Promote harm-reduction strategies based on clients’ goals/preferences and circumstances
- Serve as a liaison and collaborator between patients, healthcare providers, pharmacies, insurance companies, and other professionals
- Help patients navigate the healthcare system and schedule appointments
- Understanding of HIPAA regulations to maintain patient privacy and confidentiality
- Use motivational interviewing techniques to communicate with patients in a respectful, culturally appropriate, non-judgmental manner
- Participate in front office duties including but not limited to: scheduling patients, verifying insurances, creating patient charts, and answering phones.
- Knowledge of medical records management and documentation
- Navigators should also be available for any activities that support their role
We are seeking a compassionate and dedicated Patient Navigator to join our team. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work collaboratively in a fast-paced healthcare environment. If you are passionate about helping others and ensuring that patients receive the best possible care, we encourage you to apply.
Please note that this position requires a strong understanding of case management and patient advocacy. Prior experience in a similar role is highly preferred.
If you meet the qualifications outlined above, we invite you to submit your application for consideration. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth within our organization.
This job description is intended to convey information essential to understanding the scope of the Patient Navigator position. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities associated with the role.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Medical Specialty:
- Addiction Medicine
- Psychiatry
Work Location: Hybrid remote in Township of Brick, NJ 08723
Salary : $19 - $22
