Inside Sales/Customer Service Rep

Job Description

Job Title: Inside Sales/Customer Service Representative

Department: Sales

Reports To: Inside Sales Supervisor

Location: Peachtree City, Ga (In person)

Job Summary

Motivated and well-spoken team member with a keen attention to detail. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Key Requirement

• Bilingual (fluent in Spanish and English) required
  
  

Key Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
  
  

Note: Other duties as assigned

Work Schedule: Monday- Friday 8am-5pm

Full time, 40 hours weekly