Director of Procure to Pay

Job Summary:

This is a rare opportunity to join and help build a high-performing procurement function from the ground up. Taking a greenfield approach, we’re driving significant efficiencies, strengthening supplier relationships, and implementing strategic sourcing initiatives that will fuel our rapid growth. Led by the company’s first CPO, the team is establishing best-in-class procurement practices that align with Integrity’s broader business objectives. Join a fast-scaling company shaping the Insurtech sector and committed to investing in procurement as a key driver of success.

The Director of Procure-to-Pay will be responsible for the full lifecycle of procurement and payment operations, including low-dollar sourcing, process optimization, and third-party team management. The role requires deep expertise in P2P process design, technical systems, and operational strategy. The Director will lead strategic initiatives to improve operational efficiency, strengthen controls, and ensure an excellent end-user experience across all P2P activities.

Primary Responsibilities:

• P2P Strategy and Process Leadership:

• Own the design, development, and continuous improvement of the P2P process, ensuring scalability, efficiency, compliance, and automation.
• Lead the transformation of procurement processes, including the rollout of Coupa P2P solutions and support process decision making and alignment with Integrity’s soon-to-be-decided ERP configuration.
• Develop and maintain P2P policies, procedures, and controls aligned with company goals and regulatory requirements.
• Lead technical process design, including system architecture and workflow optimization for procurement, invoicing, and payment platforms.
• Leadership & Team Development:

• Provide strong leadership and mentorship to the procurement/P2P team (current and future). Build and develop a high-performing team, fostering an innovative and accountable culture.
• Set clear vision and goals for the team, and serve as a trusted advisor to senior leadership on all P2P-related matters.
• Low-Dollar Sourcing:

• Establish and oversee a scalable, efficient low-dollar sourcing process to manage high-volume, low-value purchasing activities.
• Develop frameworks to drive self-service purchasing where appropriate, while maintaining compliance and risk mitigation.
• Third-Party Team Management:

• Lead and manage the performance of third-party service providers supporting P2P operations (e.g., offshore/onshore procurement or payment processing teams).
• Develop service level agreements (SLAs) and key performance indicators (KPIs) to ensure service excellence and continuous improvement.
• Partner with third-party vendors to innovate and optimize service delivery.
• Cross-Functional Leadership:

• Act as a trusted advisor to internal stakeholders, including Finance, Legal, Risk, and IT, ensuring alignment and collaboration across departments.
• Provide training and change management support to end-users on P2P policies and technologies.
• Reporting and Analytics:

• Deliver regular reporting on P2P metrics, supplier performance, cost savings, and process efficiency.
• Analyze data to identify trends, gaps, and opportunities for improvement.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, Supply Chain Management, or a related field; MBA or similar advanced degree preferred.
• 10 years of progressive experience in procurement, P2P, or financial operations, preferably within financial services or a highly regulated industry.
• Proven experience leading process design and optimization initiatives, including technical systems implementation.
• Strong knowledge of procurement technologies (e.g., Coupa, SAP Ariba, Workday, Oracle Cloud, or similar platforms).
• Experience managing third-party service providers and global teams.
• Experience with automation technologies (e.g., RPA, AI in procurement).
• Knowledge of financial regulations, compliance standards, and risk management best practices.
• Lean Six Sigma or similar process improvement expertise.
• Excellent leadership, stakeholder management, and communication skills.
• Ability to operate strategically while diving into operational details when necessary.

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About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.