HR Generalist

Worker Type:

Job Description:

Do you want to be an “Intelli?” We do business differently to forge new paths in specialty coffee. We are pioneers in the direct trade model for buying coffee and creating coffee partnerships all over the world. We’re passionate about coffee, and that means we pay a bit more for coffee in order to buy direct and create long-term, collaborative relationships with our producers that grow exceptional coffee.

The HR Generalist is at the forefront of the employee experience, providing support from recruiting through an employee’s exit. The position focuses heavily on hourly employee recruiting, plus administrative support for the P&C team and policy administration for the Company. You’ll work cross functionally to positively impact Intelligentsia’s objectives to promote and foster an inclusive and engaging workplace.

This is a hybrid role, working onsite on Monday, Tuesday and Wednesday, and working from home on Thursday and Friday.

Duties & Responsibilities

Recruitment & Selection

• Full lifecycle recruiting from requisitions through offer and background check.

• Creatively source candidates when applicant flow is low.

• Leverage technology to improve the hiring process to allow for a positive candidate experience and improved manager efficiency.

• Coordinate recap meetings with interview teams across multiple time zones and locations

• Track performance and open positions through established metrics and processes

HRIS

• As owner of employee data, learn and enhance utilization of the Workday system for timely and accurate processing.

• Act upon customer feedback to identify and remove obstacles in using the system.

• Provide reports and act as a back-up for payroll as needed

Benefits Administration

• Administer benefits plans, including enrollments, changes and terminations as well as invoice management and reporting

• Provide support for audits and data requests associated with the Company’s benefit plans

• Act as Leave Administrator to timely and consistently manage employee requests for FMLA, STD and ADA.

• Assist in communications, education materials, tools and guidelines to drive employee plan utilization and improve preventative healthcare plan usage.

General HR Administration

• Responsible for employee lifecycle events, including onboarding, benefits onboarding and offboarding.

• First-line responsibility for the P&C mailbox questions relative to standard policies, benefits, hiring processes, employment verifications, unemployment, etc.; refers more complex questions to appropriate senior-level People & Culture staff or management.

• Plans and tracks training for all employees.

• Maintains an electronic filing system in Box, ensuring accuracy and completeness of confidential employee files and records

• Timely completion of Form I-9, verifies I-9 documentation and maintain I-9 files.

• Streamline HR process to ensure operations run smoothly and to enhance the customer experience

• Assist or lead on company culture initiates, events and special projects.

• Maintain a consistent in-person presence in our business, both in coffeebars and on the production floor.

• Perform other duties as assigned.

Job Requirements

Education and/or Experience

• At least three years of Human Resources experience

• Recruiting experience is required with full cycle responsibility

• Ability to proactively manage multiple projects

• Knowledge of FMLA, ADA and employment law is needed

• Knowledge of HR best practices is a plus

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong organizational, prioritization and project management skills

• Outstanding work ethic and excellent interpersonal and customer service skills, with ability to work well within a team Excellent communication skills, strong analytical skills and ability to problem solve and make sound decisions

• Must have strong attention to detail, be highly responsive and able to prioritize and meet tight deadlines in a fast-paced environment

• Ability to adapt to changing business priorities and environment

• High level of maturity and discretion; experience dealing with highly confidential information

• Proficient in extracting and manipulating data to create meaningful reports

• A willingness to collaborate and assist whenever, wherever needed

• Highly computer literate with strong knowledge of , Microsoft Office Suite or Google Suite

• Ability to travel locally to visit coffeebars

• Ability to read and speak English proficiently

Physical Demands

• While performing the duties of this job, the employee is regularly required to see, talk and hear.

• The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.

• At times, may require more than 40 hours per week to perform the essential duties of the position.

• Fine hand manipulation (keyboarding).

Work Environment

• Roasting Works: 7300 South Central Avenue, Bedford Park, IL 60638. This is a hybrid role, working onsite on Mon-Tues-Wed and working from home on Thurs-Fri.

• Office and warehouse environment.

• The noise level in the work environment is moderate to loud.

Benefits

• Medical, dental and vision insurance

• Company-paid long & short-term disability and life insurance

• Paid vacation and sick time

• 401k eligible after 90 days of employment with a company match after one year

• 8 Paid holidays per year

• Commuter benefits

• Free bag of coffee each week with a discount on other items

• Employee Assistance Program

Salary: $65,000-70,000

Intelligentsia Coffee, Inc is an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving guests throughout our communities. People of color, women, LGBTQIA , veterans, and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Intelligentsia is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us via email at pc@intelligentsiacoffee.com