What are the responsibilities and job description for the Client Support position at IntelliPro Group Inc.?
Job Title: Client Support
Position Type: Contract Role
Duration: 4 Months Contract
Location: Lexington, SC 29072 (Onsite)
Pay Range: $25/Hr. - $30/Hr.
Job Duties:
- Identify, manage, escalation, and resolve technical issues.
- Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
- Troubleshoot all information technology issues, including software, hardware, and networking.
- Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
- Provide basic technical support to US Foods Clients.
- Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
- 3 - 5 years of related work experience, or an equivalent combination of education and experience.
- 3 - 5 years of customer service experience.
- Excellent communication skills.
- The ability to work in a team environment and commit to a flexible work schedule.
Preferences (not required):
- 3-5 years technical experience is a plus.
- Previous experience troubleshooting desktop, printer and notebook issues.
- Very strong user and support of MSOffice.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue leading global talent solutions.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Salary : $25 - $30
