Payroll/HR Operations Specialist

Job Title: Payroll/HR Operations Specialist

Position Type: Contract

Location: Dallas, TX (Hybrid)

Pay-rate: $20/hr on W2

JOB DESCRIPTION

As part of the HR Operations Team, the Payroll Specialist function processes payroll in a high volume Multi EIN and Multi-State environment for North America operations. The processing of payroll includes auditing, issue resolution and reconciliations to ensure accurate and timely payrolls. This position focuses on assisting with payroll administrative activities. Maintains a strict confidentiality of information at all times.

Essential Duties and Responsibilities

• Supports all wage garnishment processing
• Assists with processing, balancing, and transmitting payrolls to and from ADP payroll to ensure completeness of the payroll process for weekly, bi-weekly and monthly disbursement of multi-state and multi-country (US & Canada) payroll for 40,000 employees consistent with federal and state wage and hour laws
• Processing that includes, but not limited to, new hires, additional pays, bonus and commissions, direct deposit and paycards, and terminations final pay
• Ensure automated timekeeping hours file is processed and balanced
• Frequently interacts with various departments
• Creates, tracks and works to resolve service requests with 3rd party payroll provider
• Support direct training needs for incoming payroll staff
• Identifies critical pay incoming tickets to determine need for On Demand paycards/checks and processes emergency pays.
• Addresses incoming inquiries from tickets system, internal employees, stakeholders, or regulatory agencies and escalates internally
• Stays informed of all payroll and HR policies and procedures
• Adheres to applicable state, local and federal laws, rules, and regulations
• Follow prescribed procedures and workflow
• Run employee pay detail reports as needed for HR, Legal, Compliance requests
• Provide excellent customer service to employees, coworkers
• General clerical duties for review of incoming mail related to payroll

Requirement:

• Associates degree in Human Resources or equivalent combination of education and experience required
• 2 years Payroll experience required
• Previous experience with reporting, data analysis or payroll reconciliations
• Ability to create and modify reports using Globalview reports
• Multi-state payroll processing experience in a fast paced/large volume environment
• Proficiency using Microsoft Excel, Word
• Self-motivated, resourceful, takes initiative, analytical, with strong attention to detail
• Trustworthiness with confidential information
• Positive attitude and a team player
• Willingness to accept and drive change
• Must be confident with engaging in a variety of different communicative modes and understanding others through strong active listening skills.

PREFERRED QUALIFICATIONS

• 2 years of payroll experience, MicroSoft office proficient, ADP GlobalView experience a plus

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