What are the responsibilities and job description for the Accounting Operations Analyst position at IntePros?
Accounting Operations Analyst
Job Summary :
We are seeking a detail-oriented and analytical Payment Processing Specialist to join our team. This role is responsible for accurately identifying, processing, and reconciling premium and non-premium payments while ensuring compliance with internal controls and regulatory guidelines. The ideal candidate will collaborate with cross-functional teams, including Accounting, Billing, and Accounts Receivable , to resolve payment discrepancies and enhance overall efficiency.
Key Responsibilities :
- Accurately identify and input premium and non-premium payments into relevant systems using established procedures.
- Perform quality cross-checks to ensure the accuracy and integrity of data entered.
- Adhere to departmental MAR controls to maintain compliance and process integrity.
- Research payments received in-house or via bank imaging tools , resolving discrepancies as needed.
- Work closely with internal teams (Accounting, Billing, AR) to ensure payments are properly allocated and reconciled.
- Build and maintain relationships with external business partners and bank vendors to facilitate payment issue resolution.
- Meet critical deadlines for payment research and application , ensuring all Service Level Agreements (SLAs) are achieved.
- Manage batching and prepping of incoming mail in compliance with internal controls.
- Process and resolve daily exception reports , particularly during peak periods such as Open Enrollment .
- Understand various payment adjustments and their impact on customers.
- Analyze and interpret data trends to proactively resolve payment issues.
- Maintain departmental production and quality metrics while identifying opportunities for process improvements.
- Transmit checks via Remote Deposit Capture (RDC) & Virtual Lockbox , ensuring appropriate reporting.
Qualifications :
LI-DS1
