Application Performance Engineer

Overview

We are seeking a highly skilled Application Performance Engineer to ensure mission-critical applications operate at optimal performance levels under all conditions. This role involves analyzing system architecture, implementing monitoring solutions, and diagnosing performance issues to maintain a high-quality user experience.

Key ResponsibilitiesArchitecture & Monitoring

• Design and implement application performance monitoring strategies across the enterprise.
• Utilize tools such as New Relic, SolarWinds, and Azure Metrics to detect and diagnose performance issues in real time.
• Lead performance testing strategies, analyze test results, and recommend improvements for scalability and elasticity.
  
  

Incident Management & Issue Diagnosis

• Ensure IT is the first to detect and respond to incidents through proactive monitoring and alerting systems.
• Act as the escalation point for diagnosing complex performance issues beyond developer and infrastructure team capabilities.
  
  

Collaboration & Training

• Work with teams to design self-healing systems and conduct training for application developers, DevOps, and IT operations.
• Guide teams on configuring and optimizing monitoring solutions.
  
  

Performance & Business Impact Analysis

• Serve as an advisor on performance enhancements for application teams.
• Analyze business impact and uptime requirements to create effective monitoring solutions.
• Develop KPIs and dashboards to provide visibility into application and infrastructure performance.
  
  

Tools & System Analysis

• Evaluate, select, and implement best-in-class performance monitoring tools.
• Analyze system architectures, recommend optimizations, and establish best practices for scalability and reliability.
  
  

On-Call Responsibility

• Be available for on-call duties to address critical application performance issues.
  
  

Required Skills & Experience

• Production environment expertise, including front-end applications, APIs (internal & third-party), back-end services, mobile applications, networks, infrastructure, and SQL databases.
• Strong software development lifecycle and architecture understanding.
• Proficiency with SolarWinds, New Relic, and Azure Metrics for monitoring and diagnostics.
• Experience with performance testing tools and methodologies.
• Strong analytical and problem-solving skills for diagnosing complex performance issues.
• Expertise in capacity planning and application performance management.
• Deep understanding of monolithic and microservices architectures in a hybrid cloud/on-premises environment.
• 5 years of experience in performance testing, strategy development, and optimization.
  
  

Preferred Qualifications

• Experience with self-healing architectures and automated remediation techniques.
• Ability to lead discussions and drive adoption of performance best practices across teams.
• Experience with ServiceNow Service Mapping, ITOM, and integration with APM tools.
• Proven ability to develop comprehensive dashboards for KPI reporting and stakeholder insights.
  
  

Work Environment

• Hybrid (Harrisburg, PA) – 1 day per week in-office preferred, but fully remote candidates will be considered.
• On-call duties as required for critical performance issues.
• Regular collaboration with developers, IT infrastructure teams, and business stakeholders.