Data Entry Specialist, Salesforce

IntePros is hiring a Data Entry Specialist with Salesforce expertise for our premier client! This role is responsible for enhancing the quality of software training delivered to end-users and supporting the training team in creating and facilitating material for a new Salesforce platform rollout across multiple departments. Key tasks include staging and maintaining mock client accounts for scenario-based case creation, coordinating data loads for UAT testing, tracking and documenting system bugs, and supporting the creation of branded documentation for training.

Responsibilities

• Create scenario-based user accounts and modify supporting documentation for training on Salesforce implementation.
• Stage department-specific accounts to facilitate hands-on training for complex, department-related scenarios.
• Manipulate images and documentation using editing tools like SnagIt to support user story requirements.
• Develop and execute test plans based on functional and technical requirements.
• Document, manage, and track bugs and unresolved issues identified in software.
• Collaborate in meetings with product owners and operational management, updating data staging based on any software modifications.
• Update existing documentation of policies, procedures, and job aids with branded templates, supporting the creation of new branded materials.
• Perform other duties as assigned by the manager.
  
  

Experience Requirements

• 2 years of experience in Salesforce data entry and account creation is required.
• Experience in Salesforce implementation and training on Salesforce materials is a plus.
• Experience working within a Scrum or agile team environment is preferred.
  
  

Skills

• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail and accuracy in all tasks.
• Proficiency in editing images and documentation for training materials.
  
  

If you are detail-oriented, experienced in Salesforce data entry, and passionate about supporting high-quality training initiatives, we encourage you to apply!

Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together.