Demo

RMA Service Specialist I

IntePros
Saint Paul, MN Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/15/2025

RMA Service Specialist I

1st Shift

Pay Rate : $18.50 to $20.50 DOQ

W2 hourly - NO C2C

  • Receive incoming instruments Shipping / Receiving. Review all accompanying paperwork, including a customer completed Service Request form or Purchase Order with special instructions. Create service request as needed using computer system.
  • Contact customer to verify information or answer customer inquiries via phone, fax, and email. Obtain customer approvals for work to be performed. Re-enter order information as needed, following customer instructions and system requirements.
  • Provide customers and channel partners with order status, lead time, pricing, discount information, and quotations.

REQUIRED :

  • High School Diploma or GED
  • Min. 1 year customer support related duties
  • Experience in a manufacturing environment a plus
  • Typing Skills - Comfortable with working on a computer
  • Basic knowledge of a sales / customer service environment
  • LI-JA1

    Salary : $19 - $21

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