What are the responsibilities and job description for the RMA Service Specialist I position at IntePros?
RMA Service Specialist I
1st Shift
Pay Rate : $18.50 to $20.50 DOQ
W2 hourly - NO C2C
- Receive incoming instruments Shipping / Receiving. Review all accompanying paperwork, including a customer completed Service Request form or Purchase Order with special instructions. Create service request as needed using computer system.
- Contact customer to verify information or answer customer inquiries via phone, fax, and email. Obtain customer approvals for work to be performed. Re-enter order information as needed, following customer instructions and system requirements.
- Provide customers and channel partners with order status, lead time, pricing, discount information, and quotations.
REQUIRED :
LI-JA1
Salary : $19 - $21
