Transit Security Officer (72525)

Description

We are seeking a professional, dependable, and vigilant Unarmed Transit Security Officer to help ensure a safe and welcoming environment for the public. The ideal candidate is proactive, calm under pressure, and committed to delivering exceptional customer service while protecting people and property.

Key Responsibilities

• Maintain a strong, visible presence throughout assigned areas, performing routine security patrols and checkpoint check-ins.
• Monitor for and promptly report suspicious behavior, safety hazards, and equipment malfunctions (e.g., escalator issues, liquid spills), using proper documentation and communication protocols.
• Enforce applicable laws, organizational policies, and procedures to maintain public order and safety.
• Provide professional and courteous assistance to passengers and members of the public, ensuring a safe and welcoming environment.
• Respond to various incidents including medical emergencies, individuals in crisis, safety hazards, and maintenance-related issues.
• Participate in partial or full evacuations and respond to mass casualty incidents (MCIs), including deployment of MCI equipment when necessary.
• Observe and report on the operability and safety of vertical conveyances (e.g., elevators and escalators).
• Monitor surveillance systems and alarm panels to maintain situational awareness and identify potential threats.
• Intervene to prevent or de-escalate actions that may be harmful to individuals or property, exercising sound judgment and conflict resolution skills.
• Work collaboratively with fellow officers, law enforcement, emergency responders, and other agencies to ensure coordinated safety efforts.
• Prepare accurate, detailed, and timely reports documenting incidents, observations, and actions taken.
• Remain composed and professional under stress, maintaining control during high-pressure or emergency situations.
  
  

Benefits

• Comprehensive medical, dental, and vision coverage
• Employer pays 95% of medical premium costs
• Membership in SEIU6 Union with access to additional member benefits and protections
• Ongoing training and professional development opportunities
• The chance to make a direct, positive impact in the community
  

Qualifications

Minimum Qualifications:

• Must be a U.S. Person as defined by 22 USC
• 6010.
• Must be 21 years of age or older.
• High school diploma, GED, or equivalent required.
• Minimum of two (2) years of relevant, responsible experience in security, military, law enforcement, or similar roles.
• Ability to pass a comprehensive background check.
• No disqualifying criminal history—evaluated based on the severity and recency of offenses, relevance to the role, and other applicable factors.
• Must pass a drug screening, including testing for marijuana/THC per DOT regulations.
• Possession of a permanent Washington State Guard License is required.
• Ability to write detailed reports in English and pass a reading comprehension assessment.
• Ability to read, understand, and apply rules, policies, and training materials in English.
• Capable of recognizing and appropriately responding to potential threats or persons in crisis.
• Strong interpersonal and communication skills; able to de-escalate tense situations professionally.
• Comfortable working outdoors in various weather conditions and interacting with a diverse public.
• Must meet physical requirements of the role, including:
• Performing a physical fitness test (push-ups, squats, jumping jacks)
• Lifting up to 50 lbs
• Climbing and descending multiple flights of stairs quickly
  
  

Preferred Qualifications

• Experience in high-traffic, fast-paced environments.
• Background in customer service, with strong conflict-resolution skills.
• Prior experience working in public transportation, emergency response, or similar community-facing roles.
• Military veterans with honorable discharge status are encouraged to apply.