What are the responsibilities and job description for the OFFICE SUPPORT STAFF MEMBER FOR BUSY AUTOMOTIVE SERVICE DEPT position at Inter Pacific Motors Inc?
Orchid Isle Ford - Hilo is looking for a friendly, hard-working, Service Department Office Support Staff Member for a full-time position. Must be proficient with computers, have great customer service skills, able to multi-task and be a team player. Automotive Knowledge or Experience is a plus. Pay commensurate with work experience starting at $17.00/hour. Will have to pass a drug test before starting employment and submit a driver's abstract.
Orchid Isle Ford has been a staple of automotive sales and service on the Island of Hawaii, and we’ve got big plans for growth ahead. Recently acquired by the Steve Marshall Group, we are motivated to achieve customer excellence while also creating opportunities for employee’s career growth in both our Kona and Hilo locations.
JOB DESCRIPTION
- Provide exceptional customer service to customers in-person as well as on the telephone.
- Answer phones, schedule appointments, cashier functions. Some “Courtesy Transportation Service” driving also required.
- Communicates with other staff to ensure proper scheduling so productivity of mechanics is maximized.
- Creates and updates work orders to insure clear communication of customer concerns
- Assists maintaining in house rental units.
- Ability to shift gears and react quickly without compromising customer service.
- Create and maintain a positive relationship with customers and vendors.
- Automotive technical knowledge a plus
- Sales or Customer service experience a plus
- Excellent written, verbal, and interpersonal communication skills
- Excellent organizational skills
- Organization and multi-tasking skills, good time management and adapt easily to fast-paced environment and prioritize assignments
- Proficiency in Microsoft Office Applications including Excel, and Word a plus
- Personable, friendly demeanor with “World Class” customer service approach
- Team Player Attitude A Must
- Well groomed, professional appearance
QUALIFICATIONS
- High school diploma/GED (advanced education desired)
- Current and unrestricted driver's license and traffic abstract to be provided
- Impressive work ethic
- Will need to successfully pass pre-employment drug testing and criminal background check
Starting Pay $17.00
Salary : $17