What are the responsibilities and job description for the System Administrator (ServiceNow) position at Interactive Process Technology LLC?
System Administrator - ServiceNow
Huntsville, AL
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team :
We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for :
- Smart people with a passion for technology
- Ability to solve challenging business problems
- Self-directed professionals
- Hunger to continually learn and grow
Background :
This position supports the discovery, implementation, and sustainment of a ServiceNow suite for a dedicated Department of Defense (DoD) community with significant leadership visibility. The System Administrator will serve as a key member of the ServiceNow implementation team, ensuring the platform is configured, maintained, and optimized to meet the needs of the program. This role requires a detail-oriented professional with a strong understanding of the ServiceNow platform, a proactive approach to system administration, and a commitment to ensuring operational excellence and compliance with DoD requirements.
Responsibilities :
Bachelor's degree in a technical field (e.g., Computer Science, Information Systems, or a related discipline) or equivalent experience
Minimum of 3 years of experience as a ServiceNow System Administrator or similar role
ServiceNow Certified System Administrator (CSA) required
Strong knowledge of ServiceNow platform architecture, configuration, and administration
Strong problem-solving and troubleshooting skills with attention to detail
Active Security clearance required; eligibility for higher-level clearance is a plus
IPTA is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.
Our employees have diverse backgrounds, skills and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
