What are the responsibilities and job description for the Alarm System Technician Burglar & Fire Alarm Field Technician position at Interactive Systems?
Job Description
Job Description
At Symspire, we’ve been in the business of helping save lives and property for more than 53 years. We are the largest and oldest family-owned smart home security service provider for residential and business customers in Tennessee. As a company we strive to make sure our team members feel like family because we know that they are our most important asset.
Position Summary :
As a Field Technician you will be focused on the installation and service of basic wired and wireless systems as well as some hybrid systems. You’ll work with our operations manager and our outside sales team to ensure our customers receive the highest level of professional care from start to finish. The successful candidate will have an immediate and distinct impact on the experience of Symspire customers and therefore a strong record of customer service, quality judgement, and the delivery of results are key requirements for this role. Additionally, a successful candidate must have a curious mind and a desire to learn new technology as the role consists of a variety of ever-changing smart home products.
Qualifications & Experience :
- High School Diploma or equivalent (Required).
- Driver’s License (Required).
- Must be able to pass regular background checks, MVR checks, (Required).
- Pre-Employment Drug Screening
- Security system installation and programming 3 years (Required).
- Ability to maintain a high degree of productivity and accuracy.
- Ability to successfully pass skills test.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Strong problem-solving and multi-tasking skills are a must.
- Must be able to work under pressure and meet deadlines, maintaining a positive attitude while providing exemplary customer service.
- Must be able to work independently and to carry out assignments to completion within company standards.
- Must be able to keep a clean and organized work van and maintain inventory control daily.
- Technical, vocational school is preferred however your years of experience would suffice.
Essential Duties and Responsibilities :
Physical Requirements & Work Environment :
Symspire is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customer’s by helping save lives and property. Together we can achieve this goal when we have the best talent working in an environment where employees feel included and recognized.
Job Type : Full-Time
Pay : $25.00 to $35.00 per hour (Depending on Experience)
Benefits :
Work Location : Nashville, Tennessee
Job Type : Full-time
Salary : $25 - $35