What are the responsibilities and job description for the Banquet Manager position at InterContinental Kansas City?
Job Overview
We are seeking a dedicated and experienced Banquet Manager to oversee all aspects of our banquet operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires a keen eye for detail, excellent organizational abilities, and the capacity to manage multiple tasks in a fast-paced environment. The Banquet Manager will be responsible for ensuring that all events run smoothly, from planning through execution, while maintaining the highest standards of food service management.
Responsibilities
- Coordinate and manage all banquet events, including setup, service, and breakdown.
- Lead and train banquet staff to ensure exceptional service delivery.
- Collaborate with kitchen staff to create menus that meet client expectations and dietary requirements.
- Oversee the operation of the POS system during events to ensure accurate billing and cash handling.
- Manage inventory and supplies related to banquet services, ensuring proper budgeting and cost control.
- Develop training programs for new staff members to enhance their skills in customer service and food service management.
- Maintain cleanliness and organization of banquet areas before, during, and after events.
- Address any guest concerns or issues promptly to ensure a positive experience.
Requirements
- Proven experience in banquet management or a similar role within the restaurant or hospitality industry.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent customer service skills with a focus on guest satisfaction.
- Familiarity with POS systems and cash handling procedures.
- Knowledge of budgeting practices related to event planning and execution.
- Experience in training development for staff members is highly desirable.
- Background in food service management is preferred; bartending experience is a plus.
- Ability to work flexible hours, including evenings and weekends as required by event schedules.
Join our team as a Banquet Manager where you can showcase your skills in an exciting environment while contributing to memorable experiences for our guests.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Kansas City, MO 64112 (Required)
Ability to Relocate:
- Kansas City, MO 64112: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $60,000