What are the responsibilities and job description for the Banquet Manager position at TPG Hotels and Resorts?
Come join the Iconic InterContinental Hotel Kansas City on the Plaza!
Job Overview
We are looking for an experienced and dedicated Banquet Manager to oversee the full scope of our banquet operations. The ideal candidate will demonstrate strong leadership abilities, a commitment to exceptional customer service, and a meticulous attention to detail. This role requires excellent organizational skills, the capacity to manage multiple tasks in a dynamic environment, and the ability to ensure the seamless execution of all events. The Banquet Manager will be responsible for delivering a superior guest experience by maintaining the highest standards of food service management from initial planning through to final execution.
Responsibilities
We offer a highly competitive benefits package!
Job Overview
We are looking for an experienced and dedicated Banquet Manager to oversee the full scope of our banquet operations. The ideal candidate will demonstrate strong leadership abilities, a commitment to exceptional customer service, and a meticulous attention to detail. This role requires excellent organizational skills, the capacity to manage multiple tasks in a dynamic environment, and the ability to ensure the seamless execution of all events. The Banquet Manager will be responsible for delivering a superior guest experience by maintaining the highest standards of food service management from initial planning through to final execution.
Responsibilities
- Oversee the coordination and management of all banquet events, including setup, service, and breakdown.
- Lead, train, and motivate banquet staff to ensure exceptional service and efficiency.
- Collaborate with kitchen staff to design menus that meet client expectations and dietary requirements.
- Supervise the use of the POS system during events, ensuring accurate billing and efficient cash handling.
- Manage inventory and banquet-related supplies, ensuring effective budgeting and cost control.
- Develop and implement staff training programs to enhance skills in customer service and food service operations.
- Maintain cleanliness and organization of banquet areas, ensuring they are ready before, during, and after events.
- Address any guest concerns or issues promptly, ensuring a positive experience and high levels of satisfaction.
- Proven experience in banquet management or a similar role within the hospitality or restaurant industry.
- Strong leadership abilities, with a proven track record of motivating and managing diverse teams.
- Exceptional customer service skills, with a strong focus on guest satisfaction.
- Proficiency in POS systems and cash handling procedures.
- Knowledge of budgeting practices for event planning and execution.
- Experience in staff training and development is highly preferred.
- Background in food service management is an advantage; bartending experience is a plus.
- Flexibility to work varying hours, including evenings and weekends, as required by event schedules.
We offer a highly competitive benefits package!
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- 401(k)
- Paid Time Off, Holidays and Paid Vacation
- AMAZING HOTEL DISCOUNTS!
