What are the responsibilities and job description for the Barista Full Time position at InterContinental?
Job Summary:
The Barista is responsible for selling, preparing and serving all beverages, wine and food. Duties include overseeing coffee bar maintenance, making menu suggestions, delivering food and drinks, describing the offerings to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of coffee and tea, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. Must be pleasant, conscientious and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.
A little bit about your day:
Reporting to the Senior Outlets Manager, every day is different, but you will mostly:
- Promote Regent’s service philosophy and style through our people attributes.
- Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
- Ensure all side work applicable to assigned station is completed each shift
- Lead Pre-Shift meetings and educate the team on new recipes and trends in the industry.
- Maintains clean and organized workstations that are cohesive with the outlet’s philosophy, culture, and standards of excellence.
- Recognize or seek areas for staff and outlet improvement and offer positive solutions for change.
- Operate within the outlet on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
- Stocking all supplies as needed, receiving inventory and assisting with month-end inventory.
- Bussing used glasses, plates, silverware washing.
- Participate in knowledge checks.
- Food preparation is required including warming in a toaster, making smoothies and serving soft serve.
- Maintain a clean and safe environment all times.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of staff and guests.
What We need from you:
- Must have 1 year experience as a barista in a high-volume café, luxury hotel and/or fine dining experience is a plus.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Must have good understanding of classic coffee and tea drinks.
- Must be eager to constantly learn trends in coffee and tea.
- Knowledge of spirits and wine, a plus.
- Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.
- Basic math skills are frequently used when recording and adding guest checks.
- Must possess basic computer skills
- Must be able to exert well-paced ability in limited space and maneuver between simultaneous functions.
- Flexible schedule, able to work evenings, weekends, and holidays.
Salary: $12.50 an hour plus tips
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
Salary : $13