What are the responsibilities and job description for the Port Operations Agent position at Intercruises Port Operations USA Inc.?
Intercruises Port Operations is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations in Portland.
ABOUT THE JOB
- The port agent is expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, managing delivery of provisioning for the cruise ship, etc.
- As required, remotely support Intercruises’ port operation teams with monitoring and responding to email requests from various regional email accounts.
- Performing accounting and billing reconciliations tasks; keep control of documentation and backup for each attended call.
- Work in close collaboration with suppliers to reach agreements to ensure we deliver safe, healthy, and sustainable service.
ABOUT YOU
- Preferred previous experience as a Port Agent.
- Good academic background. Maritime studies are desirable.
- Knowledge in ship industry finance / invoicing departments will be a plus.
- Excellent communication skills in English language, both written and oral.
- Problem solving and analytical skills.
- Good office administration and organizational skills with a keen eye for attention to detail.
- Knowledge of Microsoft Office programs.
- Orientation to results and customer obsessed.
- Must have a current residence in Portland.
- Availability to travel to cover NE Ports when needed.
ABOUT OUR OFFER
- Competitive Salary
- Company paid Life Insurance
- Medical, Dental and Vision Insurance
- 401K Retirement Plan with company match
- Paid Time Off
- Company paid holidays.
- Cruise Discounts
- Career Progression opportunities
- Exceptional approach to your learning with access to free learning platforms and language lessons
Intercruises - A TUI Musement company a leading Tours and Activities business that combines a scalable digital platform with local service delivery offering excursions, activities, tickets, and transfers in more than 50 countries.
Intercruises Port Operations is an Equal Opportunity Employer