What are the responsibilities and job description for the Airport Meet & Greet - Houston Hobby (HOU) position at Intercruises Shoreside & Port Services?
We are looking for at the Houston Hobby Airport (HOU)
- Dynamic & enthusiastic individuals who can provide quality customer service
- Well-groomed, friendly, and outgoing demeanor
- Enjoy working in a diverse fast paced and fun environment
- MUST be able work weekends (Saturday AND Sunday) and holidays
- Able to stand or walk for long periods of time
- Fluent in English
- Must be 18 years of age
Job Duties include
- Meet and greet guests at baggage claim area.
- Ensure guest is on the appropriate transfer as indicated on the manifest sheets.
- Properly label the guest luggage with full name, name of the ship and cruise line, stateroom, or cabin.
- Guide guests to appropriate waiting area for ground transportation or bus loading zone.
- Take final head count of guests and note any issues (e, g, early flights, missing luggage/items, medical conditions)
- Direct guests with missing luggage to appropriate airline representative/counter,
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