What are the responsibilities and job description for the Bilingual Home Health Intake and Care Coordination Manager position at Interim HealthCare - Miami, FL?
Discover a role that makes every day rewarding. By joining us, you’ll be part of a team that improves lives through the home-based care they provide.
We are looking for a service-oriented professional to assist our office full time with staff scheduling and daily operations Monday - Friday from 9am - 5:30pm.
Our employees enjoy some excellent benefits:
- Dental insurance
- Employee discounts
- Paid time off
- Vision insurance
Essential Functions:
- Answers company’s phone calls and assists or transfers as necessary.
- Receives referral calls, documents job orders, organizes/reorganizes job schedules for home care personnel.
- Reviews caregiver documentation for correctness and completion.
- Coordinates the delivery of supplies to field staff and patient homes.
- Assists with marketing, payroll and/or collection functions, as needed.
- Ensures all assigned office functions are completed in compliance with federal, state, local laws and AHCA regulations as well as all policies, procedures, and standards of the company.
- Supports clinical staff.
- Completes other assignments as requested and assigned.
- May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
Minimum Education & Experience Requirements:
- Associate Degree or equivalent years of training or work experience.
- One (1) year of experience working in a home health office.
Knowledge, Skills & Abilities Required:
- Bilingual in English and Spanish
- Proven organizational skills and detail orientation.
- Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.
- Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.
- Proficient in current company software programs.
Working Conditions & Physical Effort:
- Work is normally performed in a typical interior/office work environment, this is not a remote position.
- Ability to sit in front of CPU for long periods of time.
- Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
- Proven organizational skills and detail orientation.
Why Work for Interim HealthCare?
Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Home Health Physical Therapists (PTs). Operating through 300 offices, our commitment to you is expressed through a family-oriented culture that values and appreciates therapists, and a passion to put patients first. Join a nationwide network of PTs who are making a significant impact in the lives of others through the personalized, home-based therapy they provide.
