Office assistant

Home Care Office Assistant

 in Gainesville, GA

Interim HealthCare, the nation's first home care company, is seeking a passionate and organized Home Care Office Asssitant to oversee the day-to-day operations of our Gainesville office. Do you thrive in a supportive environment where you can make a real difference in people's lives? If so, this is the perfect opportunity for you!

Our Home Care Office Assistant enjoys some notable benefits:

• [$15-$20 per hour] and performance-based Bonus
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that values our team members and promotes work-life balance
• Online training, growth and ability to earn CEUs.
• Tuition discounts through Rasmussen University
• Other Medical/Dental/Vision & 401(k) Benefits]

As a Home Care Office clerk, here’s responsibilities of what you’ll do:

• Be the friendly face of Interim HealthCare: answering phones, greeting visitors, and ensuring a smooth client intake experience.
• Maintain a well-functioning office environment by handling essential tasks like mail handling, general maintenance, and ordering/maintaining office supplies, forms, and equipment.
• Play a key role in caregiver recruitment. Processes employment applications and assists in other employment activities, screening, interviewing, reference & background checking, and new employee orientation according to established guidelines.
• Ensure accurate recordkeeping by maintaining up-to-date client and employee records in both electronic and paper formats. Manage employee files and verify credentials and certifications.
• Collaborate with care management staff to optimize client scheduling. This involves managing the care schedule, ensuring all shifts are staffed and completed efficiently, and continuously improving client/patient scheduling processes to match caregivers and clients effectively.
• Coordinate exceptional care. This includes arranging nursing visits in accordance with state regulations, assisting with quality assurance audits, assessing patient/client needs, coordinating care, resolving issues, and ensuring quality care delivery, all while complying with applicable home health laws and regulatory standards.
• Assist our General Manager in ensuring compliance with quality and operational standards
• Embrace new challenges by performing all other duties as assigned by management.
• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities.   Access to use and ability to disclose PHI is further defined by each organization/department.

A few Qualifications for Home Care Office Assistant:

• High school diploma or GED required, with at least one year of experience in a business office environment. Bachelor’s degree preferred.
• Strong administrative and computer skills essential, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication, interpersonal, and organizational skills are crucial.
• A quick learner with a helpful, courteous, and outgoing demeanor.
• Professional appearance and the ability to work a flexible schedule are required.
• One or more years work experience in home care, home health, hospice, or hands-on care field (i.e., hospital/ambulance, skilled or assisted nursing facility or rehabilitative setting)
• Have experience with direct care and working in the Home Care agency office
• have experience working with home care software and Medicaid waiver programs
• Previous experience in staffing or scheduling will be a plus.
• Extensive knowledge of state and federal home health regulations
• Excellent leadership, communication, organizational, problem-solving and interpersonal skills

 Working Conditions & Physical Effort:

• Work is normally performed in a typical interior/office work environment.
• Ability to work flexible schedule and/or evening hours as needed.
• Able to engage in local travel.
• Physical activity is light requiring occasional lifting/carrying up to 10 lbs. or pushing/pulling small objects. Frequently walking or standing or sitting most of the time.

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Home Care Administrators. Operating through 300 offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of Home Care Administrators who are making a genuine difference in the lives of others through the meaningful work they do.