Home Health CSR OKC

Are you a high-energy, customer-focused professional looking for a fast-paced and rewarding career? Interim HealthCare is seeking an enthusiastic Home Care Customer Service Representative (CSR) to join our team! This role offers an incredible opportunity to grow with our agency while playing a vital role in supporting our clients and ensuring they receive the best care possible.

Please visit our Facebook: Interim Health Care of Oklahoma City to see what our culture is like.

This is a Monday-Friday position, with on-call one weekend a month. We do report to the office, this is not a home-based position. The hours are from 0830-1730.

Why You’ll Love This Role:

• Fast-Paced Environment: Thrive in a dynamic, fast-paced setting where your skills and energy will make a daily impact.
• Growth Opportunities: Unlock abundant opportunities for career growth and professional development within our expanding agency.
• Meaningful Work: Be a part of a team that is dedicated to making a positive difference in the lives of our clients.

Key Responsibilities:

• Client Champion: Handle incoming calls and inquiries, providing exceptional customer service to clients and their families.
• Problem Solver: Address and resolve client issues promptly and effectively, ensuring satisfaction and continuous care.
• Coordinator Extraordinaire: Schedule and coordinate home care services, matching clients with the appropriate caregivers.
• Team Collaborator: Work closely with the home care team to ensure seamless service delivery and client satisfaction.
• Detail-Oriented Professional: Maintain accurate client records and documentation, ensuring all information is up-to-date.

Perks:

• Career Advancement: Enjoy numerous opportunities for professional growth and development.
• Supportive Team: Join a collaborative and energetic team that values your contributions.
• Competitive Compensation: Benefit from a competitive salary and comprehensive benefits package.
• Impactful Work: Experience the satisfaction of knowing your work makes a meaningful difference in the lives of our clients.

Benefits

• Health Coverage
• Dental Coverage
• Paid Holidays
• Paid Time Off
• Quarterly Profit Sharing Bonus
• Stay Pay
• Paid Mileage or Company Car
• MTM Recognition Program
• 401K
• Life Insurance
• Weekly Pay -Fridays

Qualifications:

• Excellent communication and interpersonal skills.
• High energy, enthusiasm, and a positive attitude.
• Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Previous customer service experience is a plus.
• Proficiency in basic computer applications.
• Passion for helping others and making a difference.
• Must be able to pass a background screen and drug test.

Company Overview

Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. Locally, we have been providing many life-enhancing services such as Home Health, Palliative Care, Hospice, and Private Duty in Oklahoma City and surrounding areas since 1999. Interim HealthCare of Oklahoma City is a Veteran and Registered Nurse (RN) owned with solid roots in this community. We are a family run business with a focus on quality care in the pursuit of a 5-star rating. We have been voted Best of the Best for 2018, 2019, 2020, 2021, 2022, and 2023 in the Home Care division by Oklahoma Magazine readers. Also, our Hospice program has been voted the best place to volunteer in So6ix Magazine’s annual Okie Honor Awards for 2018 and 2019. Our commitment to integrity makes us your perfect career partner.

www.interimhealthcare.com/oklahomacity/

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Customer service: 1 year (Required)
• Scheduling: 1 year (Required)

Work Location: In person

Salary : $16