Account Executive -- Technical Sales

Interlink is hiring our next Sales Account Executive (which we call a Director of Client Engagement internally) as a remote role in the United States, though we do have a preference for Eastern and Central time-zones; we do not currently hire within the states of California or New York. Reporting to the VP of Sales, you ll be part of a team that values collaboration in supporting our clients' business and technical needs while providing digital transformation using Microsoft's suite of cloud offerings. We are looking for someone who is passionate about building strong client relationships and has a proven history of selling technical services while increasing revenue.

In this role, you will oversee a portfolio of clients, develop/upsell new business from existing clients, collaborate between client and internal teams, and actively seek new sales opportunities with provided warm leads. You are a champion for your clients needs and will nurture meaningful relationships that allow you to identify their business & technical pain points and requirements, develop proposals, and manage their feedback long-term.

Key Responsibilities

• Present, promote, and sell our consulting services using a win/win approach to existing and prospective customers
• Create and execute strategic account plans to grow revenue and increase market share while achieving sales targets and outcomes; you will need to stay informed on industry trends to effectively anticipate client needs
• Manage and prioritize client versus business needs by building relationships and proactively collaborating with stakeholders
• Maximize client experience and satisfaction by actively listening to uncover root causes or unknown customer concerns; follow up by creating timely action plans and coordinate with service delivery leadership
• Use Microsoft CRM to regularly update and maintain accurate customer data
• Analyze the territory/market's potential, track opportunities and sales, and status reports; use data to create detailed reports reflecting customer needs, problems, interests, and potential for new products and services for leadership team
• Maintain and develop partnerships with the Microsoft account team

• 5 years of experience selling and negotiating contracts for technical services
• 5 years of experience in a client-centric role and a mindset to ask probing questions and strategize the best ways to solve customer needs with our business solutions
• 2 years of experience working with concepts and trends of Cloud computing, specifically supporting Microsoft sales
• 2 years using CRMs for accurate client data and reporting
• 3 years of experience supporting multiple client accounts simultaneously
• 3 years of experience in Office products especially Teams, Excel, Word, Outlook, SharePoint
• Fluent business-level English (writing and speaking)

Our Benefits

• Medical, Dental, and Vision coverage
• Flexible schedules, 3 weeks of vacation time annually, 7 paid company holidays, and paid birthday off
• Voluntary supplemental insurances (life, disability, and accident)
• 401(k) with company contribution
• Awarded the 2024 Best Places to Work Winner in Cincinnati by the Business Courier

About Us

Interlink is a nationally recognized IT consulting company, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a people-first mentality, so we look to hire motivated individuals who understand that accomplishing our goals in supporting our clients while having fun is important. At Interlink, we also believe that working in an innovative, fun, and collaborative environment is key to success. As the winner of The Best Places to Work Award three years in a row, we know what it takes to care for our employees and clients.

We value diversity, equity, innovation, and excellence in everything we do, and we use those values to create a positive and collaborative work environment where everyone can thrive, grow, and make an impact. Interlink is more than just a company; we are a community. You'll enter a supportive, collaborative team where everyone has your back. We celebrate your wins, encourage you during challenges (both personal and work), and foster connections beyond the office walls. We are looking for people who share our vision and passion for making a difference. If you are ready to join a team of talented and driven professionals who love what they do, you are in the right place.

Get to know more about us and our company culture

Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.