Manager, Human Resources Operations

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. We are fast-paced and always busy, and we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. We have many employees who have been with us 10, 15, and 20 years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

The Manager of HR Operations reports to the Director of Global HR Operations and is responsible for partnering in the oversight of global HR administration, benefits and compensation, compliance and audit functions, global policy management and HR Systems supporting all global locations of Intermedia across the United States, Canada, Europe, Eastern Europe, and Japan.

Job responsibility:

• Manages the global human resource administration, HR systems, operational processes, programs, and projects.
• Directly manages the global HR operations administration teams, day-to-day responsibilities, and performance.
• Co-leads in the development of new HR operational efficiencies across all functions of the global HR operations programs focused on scalable methodologies and tools to optimize and streamline HR administration and core processes.
• Leads and participates in global HR initiatives, executing changes to programs, systems, and processes while advising on HR administration process and system efficiencies and end user experience.
• Learns and becomes knowledgeable of local country laws for all locations of Intermedia, ensuring that the HR operational functions comply with data privacy, regulatory legal requirements, and policies.
• Co-manages global company policies, ensuring a regular cadence of audit and policy update management.
• Supports the HR function by managing process-development, communication and tactical execution of plans and programs within specialized HR disciplines including mandated and voluntary benefits, leave administration, HRIS, 3rd party systems integrations, corporate initiatives and audits, SOX and HIPPA compliance, Worker’s Compensation, Light Duty programs, and associate records and document control.
• Manages and administers corporate benefits programs across all global locations. Administers mandatory and voluntary benefits including worker’s compensation, employee leave compliance.
• Contracts with voluntary providers to supplement corporate benefit offerings where appropriate.
• Manages and executes plans and changes to Intermedia HR systems, ensuring accuracy of database and related reports. Coordinates HRIS, payroll and other 3rd party systems integration for all HR Operations related needs.
• Supports compensation program management and administration through benchmark survey analysis, internal compensation comparisons considering market competitiveness and internal compression. Partners in establishing position salary ranges across all countries and updates as needed. Supports all compensation program/project management related to off-cycle and annual compensation management ensuring global consistency in approach and practice.

Requirements:

• BA in business and/or Human Resources
• 5 years in Human Resources operations experience in benefits, compensation, HR systems, compliance, policy administration and management
• 3 years management experience
• Global HR experience
• Focus on data, high accuracy, and operational efficiencies
• Experience developing and improving the HR administration functions
• Track record of effectively taking initiative in a fast pace, high growth global work environment
• Hands on execution of deliverables while managing strategic and tactical day-to-day work
• Positive, team oriented and encouraging teammate and manager
• A love to learn with high curiosity

Salary: $125,000 Based on experience

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law. We do not tolerate illegal employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company.