Director of Analytics - Tucson, AZ (Corporate IT/IS)

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Top-level compensation packages
• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Bilingual pay differential
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision
• One of the first fully vaccinated COVID-19 workplaces in Arizona

Intermountain Centers and its statewide affiliates, Community Partners Integrated Healthcare, Pinal Hispanic Council, Intermountain Health Center, Intermountain Foster Care, Behavioral Consultation Services and MHRI Housing are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

General Summary: The Director of Analytics will lead and scale the department to meet the organizations analytic needs. The position is responsible for business intelligence (BI) and analytic initiatives that drive data-informed decision-making to enhance member outcomes, improve operational performance and efficiency, and support regulatory compliance across the organization.

JOB RESPONSIBILITIES:
Management (30% effort)

• Manage a team of data analysts, BI developers and data quality specialists, aligning priorities with organizational goals and clinical objectives.
• Mentor and develop team members, fostering a high performance and collaborative culture.
• Partner with the Information Technology Department on data storage and strategy.
• Partner with clinical operations, quality, finance, and Executive Leadership to deliver data solutions that improve service delivery, outcomes and contractual compliance.

Management KPIs:

• Team Retention Rate
• Time from Data Request to Delivery

Department Production (70% effort)

• Manage resources effectively and align with organizational goals.
• Develop and execute a comprehensive data and analytics strategy aligned with organizational goals.
• Oversee the design, development, and maintenance of KPI dashboards, reports and analytic models to track clinical performance, patient engagement, access to care and regulatory compliance.
• Use data to support program evaluation, population health initiatives, and value-based care models.
• Ensure data quality, integrity, and security standards are met.
• Facilitate data governance and standardization across systems (EHR, billing platforms, client engagement, etc.).
• Provide strategic guidance for predictive analytics, social determinants of health analysis and risk stratification.
• Drive the adoption of analytic tools and best practices across the organization.
• Monitor and communicate the impact of analytic initiatives on business outcomes.
• Perform programming work as necessary.
• Stay current with trends in data science, analytics technology and business intelligence.

Production KPIs:

• Timeliness of Reporting
• Data Accuracy Rate
• Timely Care Gap Reconciliation
• Data Driven Initiative Success Rate
• Forecast Accuracy

REGULATORY REQUIREMENTS:

• Minimum 18 years of age.
• Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements, if required for position.
• Must possess and maintain Level 1 fingerprint clearance throughout employment.
• CPR and First Aid certification (Employer provides), if required.
• Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at HR@ichd.net.

ICHD is an equal opportunity employer. ICHD does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.