Documentation Specialist-Homecare

Job Description:

This position is responsible for performing tasks that support complete, accurate and timely collection, and entry of physician orders.

• Accurately analyze and transcribe physician orders into software application for home medical equipment in accordance to State, Federal, and Joint Commission guidelines.
• Prepares, sends, and receives physician orders in accordance with State and Federal laws, and tracks the progress in receiving them back.
• Accurately and timely prepares and enters patient documents into the software system.
• Provides excellent telephone and in-person customer service, answers and returns calls promptly and courteously, and responds to requests in an accurate and timely manner.
• Provides effective and clear communication in both writing and verbally to physician offices, patients, intake, and the service line regarding issues with the patient record.
• Coordinates with the service line, Intake, and Physicians/Physician Offices regarding the collection of medical documents that are required to update the patient record and ensure accurate billing practices
• Maintains productivity levels established by management in completion of work.
• Provides support to department as directed by the department manager.

Skills

• Interpersonal Communication
• Interpersonal Relationships
• Medical Documentation
• Problem Solving
• Detail-Oriented

Minimum Qualifications

• One year of customer service experience
• Demonstrated proficiency with word processing and spreadsheets
• Demonstrated excellent interpersonal skills and ability to communicate orally and in writing with attention to detail
• Demonstrated ability to communicate effectively, follow instruction and function as part of a team.

Preferred Qualifications

• Home Medical Equipment Experience
• Medical Insurance Experience

Physical Requirements:

• Hearing/Listening,
• Manual Dexterity,
• Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Homecare - Salt Lake City

Work City:

South Jordan

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.34 - $22.54

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.