What are the responsibilities and job description for the Activities Desk Clerk - Grand Canyon South Rim position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Transportation team in Grand Canyon National Park!
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.
We’re hiring an Activities Desk Clerk to Live. Work. Explore. at the South Rim of the Grand Canyon!
Job Summary:Sell Grand Canyon National Park Lodges in-park activities and check-in guests with reservations for activities.
The Details:Position Type: Full-Time, Year-RoundPay: $16.70 per hourSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim:
- Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Grand Canyon National Park pass
- Rec Center – Fitness Equipment, Computers, and Free WiFi
- Paid Day off on your birthday
- Discounted mule rides
- Free Grand Canyon Railway Train Rides
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- 15% Verizon service/products discount
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Sell in-park activities such as bus tours and mule rides.
- Check in guests for in-park activities including Phantom Ranch guests, mule riders and pre-paid bus tours.
- Provide accurate information to guests regarding company offered activities and services as well as general park information.
- Handle all transactions with expediency and accuracy using the activities desk software.
- Handle guest complaints with discretion, professionalism and courtesy.
- Do shift deposit ensuring accounts are balanced.
- Complete opening and closing side duties for each desk assignment.
- Work with the related areas, and businesses, on passenger counts for the various tours.
- Other duties as assigned.
Qualifications
- One year of hotel front desk or high public contact experience.
- Good verbal communication skills with ability to interact with a very broad cross-section of guests.
- Proficiency in Windows based software products is required.
- One year of front desk computer software experience.
- One year of previous cash and credit card handling experience.
- Good attention to detail.
- Physical ability to experience and participate in activities sold by the company and their business partners.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $17
