Director of Food & Beverage - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park!

We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start.

Job Summary:

The Food & Beverage Director at Yellowstone National Park oversees a vast array of dining operations, including hotel restaurants, cafeterias, quick-service outlets, bars, and employee dining facilities, with the goal of maximizing revenue, profitability, and satisfaction for both guests and employees. This role requires strong leadership skills to meet operational and financial objectives, develop menus and pricing strategies, and work closely with the National Park Service for approvals. The Director is also responsible for recruiting and developing staff, implementing food safety and sustainability practices, overseeing facility enhancements, and ensuring compliance with company policies and environmental initiatives

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Housing may not be included. Most year round employees find housing in Gardiner, MT, Emigrant, MT or Livingston, MT
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Perform all duties toward the goal of maximizing revenues, profitability, employee satisfaction, and guest satisfaction in the management of all Yellowstone National Park food and beverage operations including seven hotel dining rooms, three cafeterias, two quick service outlets, three delis, one fast casual dining room, two snack shops, one “Old West” Cookout, two espresso bars, nine guest lounges, four service bars, five employee pubs, and eight employee dining rooms.
• Provide the leadership necessary to meet or exceed all operational and financial objectives of the following revenue and overhead departments:
  • Food
  • Beverage
  • Employee Pubs
• Formulate operating budgets for the Food Department on an annual basis. Review and approve annual operating budgets for the Beverage and Employee Pub departments prior to submittal.
• Develop and design menus, pricing, and purchasing and production specifications in partnership with the Director of Culinary Services and in accordance with the National Park Services “Concessions Management Guidelines”, the Concessions Operating plan and comparable pricing and core menu concepts. Works closely with the National Park Service Concessions Management Office for approval of these menus and pricing.
• Recruit, train, support, motivate and develop members of the park wide Food and Beverage Support Staff with specific responsibilities for the Director of Culinary Services, Assistant Director of Food & Beverage, Manager of Bar & Pub Operations, and the Manager of Administrative Operations.
• Develop and implement systems toward better achieving operational and financial goals, including involvement with remodels of food service facilities.
• Oversee the development and implementation of systems that maximize sanitation and safety standards for field operations. Ensure the Food Safety Management plan and supporting SOP’s are reviewed, updated and created as needed annually.
• Oversee and guide F&B enhancement projects and facility remodels.
• Work with the Director of Culinary Services and the Director of Purchasing to support Xanterra’s Environmental purchasing goals.
• Ensure all sustainable food items are tracked and recorded in the corporate database on an annual basis.
• Develop annual Capital CEA plans including: development of project descriptions, bid submittals and approval forms.
• Work towards achieving all non-financial goals on an annual basis.
• Follow Company and departmental environmental practices to minimize wasted energy and resources.
• Follow Company and departmental safety practices to minimize risk to self and others.
• Follow Company and departmental policies and procedures.

Qualifications

• Ten years of Food & Beverage management experience.
• Experience in high volume multi-unit operations required.
• Restaurant Management Bachelor’s Degree or a Bachelor's Degree in a related field preferred but not required.
• Excellent leadership skills.
• Commitment to offering excellent guest service.
• Interpersonal communication skills.
• Organizational/time-management skills.
• Advanced working knowledge of multiple types of software including but not limited to; Microsoft word, Excel, Outlook, Publisher, FoodTrak, Menu Pro, Aloha, Micros, nutritional software.
• Financial planning and analysis skills
• Knowledge of accounting procedures.
• Strategic planning skills.
• Knowledge of food and beverage operations and standards: full-service dining rooms, cafeterias, fast food, snack shops, guest lounges and employee pubs.
• Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.
• Certification in the ServeSafe food-handling program is required. Workshops will be provided if not currently certified.

Physical Requirements include:

• Must be able to complete computer work for extended periods of time, approximately 8 hours.
• Must be able to stand for extended periods of time, approximately 4 hours.
• Must be able to walk for extended periods of time, variable.
• Must be able to sit for extended periods of time, approximately 8 hours.
• Must be able to lift and carry a minimum of 35 pounds.
• Must be able to reach, bend, stretch, and reach for extended periods of time.
• Must be able to work a varied schedule including nights, weekends and holidays.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.